AutoNation Chevrolet Spokane Valley - Service Center
Spokane Valley, WA
217 Reviews of AutoNation Chevrolet Spokane Valley - Service Center
Take truck in. 2 weeks later I’m told that the check engine light problem isn’t covered under warranty so I have to pay for diagnostic testing and the want $600 to 2 weeks later I’m told that the check engine light problem isn’t covered under warranty so I have to pay for diagnostic testing and the want $600 to fix the engine light problem. The stinkin part is only $50 I’ll change it myself. The other problem is something clunking in the steering. Mind you I haven’t even put 2000 miles on this. So last week told part would be in mid next week. Well today is mid week. I called and was told parts don’t just magically appear overnight. I explained well I was told last week that it would be mid week. Really don’t appreciate the sarcasm. The t had my truck for12 days. More
Taking good care of my vehicle. Comfortable waiting area. Nice service people. Answered my questions and printed out information for me. Comfortable waiting area. Nice service people. Answered my questions and printed out information for me. More
I was on a 10 state road trip and called a couple days prior to getting to Spokane for an oil change the morning that I’d be in the area. They were able to accommodate my schedule. I was there early and prior to getting to Spokane for an oil change the morning that I’d be in the area. They were able to accommodate my schedule. I was there early and was in and out within an hour and that’s with an oil change and tire rotation. GREAT SERVICE AND EXCELLENCE STAFF! More
Always fast and courteous. David was my technician the last couple times I have went in and has always had great customer service skills. David was my technician the last couple times I have went in and has always had great customer service skills. More
I brought it in because the ESClight, lane control and no variable cruise control and the exhaust was very noisy. The part for the exhaust took 5 days they did a wheel alignment for the censored they said w variable cruise control and the exhaust was very noisy. The part for the exhaust took 5 days they did a wheel alignment for the censored they said was ready last Friday and when I got it back the sensores are still not working.. I called today and the earliest they can get it in is. 1130 AM More
Nothing stellar to say. They are better that the AutoNation Subaru dealer. There is a lot of room for improvement on the service side of things. The techs do decent work th They are better that the AutoNation Subaru dealer. There is a lot of room for improvement on the service side of things. The techs do decent work the Service advisors need polish. More