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AutoNation Chevrolet Spokane Valley - Service Center

Spokane Valley, WA

4.4
214 Reviews

214 Reviews of AutoNation Chevrolet Spokane Valley - Service Center

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May 25, 2023

First service on New Silverado. What a ride. Love it. My first time new car buying experience has been a Joy working with Auto Nation. It seems they do a Super job of finding Exper More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchel
May 29, 2023 -

AutoNation Chevrolet Spokane Valley responded

Hi Jim, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 11, 2023

Your website is not working correctly & trying to call in is impossible. I cannot get through. Last week, Kevin was my mechanic. I've texted him my issues with the truck, no reply. Family brought my Colorado More

by TATATOOEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
May 15, 2023 -

AutoNation Chevrolet Spokane Valley responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 10, 2023

The Service Advisor Mr Powell is fantastic. I am impressed with his thorough explanation and sincere honesty. No nonsense kind of guy and did exactly what I needed done on my LTZ pickup and no More

by dickiemcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Powell in Service , Noble in sales
May 12, 2023 -

AutoNation Chevrolet Spokane Valley responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

Dealer was lightning fast in getting vehicle into and out of service. Received detailed texts on part and service costs. Excellent work and customer service. Thank you. John More

by jeadws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 09, 2023 -

AutoNation Chevrolet Spokane Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 04, 2023

Great service from the service writer to delivery of my truck. Work done as promised. More

by 143buzzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Powell
May 09, 2023 -

AutoNation Chevrolet Spokane Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 04, 2023

I received excellent service and information this time. I was very happy with my experience. More

by Lisa.havens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember his name
Apr 07, 2023 -

AutoNation Chevrolet Spokane Valley responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

March 30, 2023

This was a great visit finally! ! The service department was great. Fun to visit with, polite, happy and courteous too! I had planned this being my last time here because of past vis More

by wesselman4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick and Kevin plus 2 others but didn’t catch their names but equally professional
Apr 04, 2023 -

AutoNation Chevrolet Spokane Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 14, 2023

Customer service was amazing. And Patrick made us feel welcomed, right from the beginning. He was very pleasant. More

by Tanisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Mar 18, 2023 -

AutoNation Chevrolet Spokane Valley responded

Hi Tanisha, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet Spokane Valley! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 03, 2023

Service SUCKS. Lost respect when new manager was replaced . My service agent Brandon was fired so i went elsewhere More

by hydrounlimiteds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager was new and Brandon was fired who i liked
Mar 07, 2023 -

AutoNation Chevrolet Spokane Valley responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (509) 590-4294 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 01, 2023

Fast, efficient, and great communication from Joshua - my service advisor. Always appreciate and value the service here. More

by jeff.hite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua was the service advisor and the driver that gave me a ride to/from work - were both great!
Mar 01, 2023 -

jeff.hite responded

Fast, efficient, and great communication from Joshua - my service advisor. Always appreciate and value the service here.

Mar 06, 2023 -

AutoNation Chevrolet Spokane Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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