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AutoNation Chevrolet Spokane Valley - Service Center

Spokane Valley, WA

4.4
214 Reviews

214 Reviews of AutoNation Chevrolet Spokane Valley - Service Center

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January 09, 2023

Auto Nation in the Spokane Valley did a fine job on an oil and filter change. They also did a multipoint inspection ,load tested the batteries and rotated the tires on my 2015 silverado 3500 diesel truck. More

by johnsonseed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Schmidt
Jan 12, 2023 -

AutoNation Chevrolet Spokane Valley responded

Hi Johnsonseed, thank you for your positive review. We're happy to have been of service to you. We hope to see you soon!

January 06, 2023

I have purchased 6 cars at this dealership and have always had a good experience. More

by truckinwilkies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jan 09, 2023 -

AutoNation Chevrolet Spokane Valley responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Autonation Chevrolet Spokane Valley. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 05, 2023

I came in for a service, and not one person said hello or acknowledged me. I had to say something to them then they all looked super crabby and they were rude!! More

by lilo1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
did not get a name
Jan 07, 2023 -

AutoNation Chevrolet Spokane Valley responded

Hi, we are deeply disappointed by your experience at Autonation Chevrolet Spokane Valley. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (509) 590-4294. We hope to hear from you.

Jan 09, 2023 -

lilo1127 responded

Maybe send the people at the front desk in service to charm school, or have a smile be happy to help, and be there. We all get busy, I get it, but there was no one there when I walked in. A simple hello I will be with you shortly would have been great.

December 30, 2022

The staff I interacted with were cheerful and heedful. The waiting area was clean and well outfitted for snacks and caffeinated refreshments. I have received service at other dealers where the vehicle was More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Schmidt
Jan 03, 2023 -

AutoNation Chevrolet Spokane Valley responded

Hello Dave, thank you for taking the time to leave us feedback. If you need more help, our team is available to talk -- safe travels!

December 30, 2022

The dealer performed service work on low beam headlights, wipers and rear window wiper and blade assembly. Parts were ordered and installed upon receipt. The first wiper arm received was defective and the More

by dah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Schmidt
Jan 03, 2023 -

AutoNation Chevrolet Spokane Valley responded

Hello, we are pleased to hear you had such a positive experience with us, Drive safe, and we'll see you on the road.

December 27, 2022

Angel & the Service Department was Great during a personal challenging time & weather circumstances. On my way out of town after my Mom’s passing, during a nationwide storm I needed work done on the More

by pva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel, Deanne, Brianna
Dec 29, 2022 -

AutoNation Chevrolet Spokane Valley responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

December 20, 2022

Clean and comfortable dealership with friendly staff. I appreciated being informed through my scheduled service regarding parts that needed attention-including pictures that were texted to me so I could More

by barbaracathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Dec 22, 2022 -

AutoNation Chevrolet Spokane Valley responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

December 12, 2022

I had so many comprehensive care - prepaid services - at the time of a brand new car purchase at this dealer. For the two complimentary services I was offered last year, techs had made errors and recorded a More

by Spark2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick McCarthy
Dec 15, 2022 -

AutoNation Chevrolet Spokane Valley responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 590-4294 to discuss what we can do to help.

December 12, 2022

Everyone was great. Very helpful, got me in and out quickly. I was very happy with the service. More

by nulisa42014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Dec 15, 2022 -

AutoNation Chevrolet Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 05, 2022

My Service Writers were professional and friendly and quickly got me checked in. I was told the approx wait time and was made comfortable in the waiting area. My vehicle service was completed on time wit More

by grgammons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel and ????(sorry I forgot the second person)
Dec 07, 2022 -

AutoNation Chevrolet Spokane Valley responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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