AutoNation Chevrolet Timonium

Everyone very pleasant. First time I received a message from mechanic with video. I appreciate that. I bought my truck from them in 2020. Will always be a return custo First time I received a message from mechanic with video. I appreciate that. I bought my truck from them in 2020. Will always be a return customer if reasonable. So far they have been More

Found vehicle I was looking for here. Does staff was professional and courteous. Not a fan of paint and interior package that is added into price non negotiable Does staff was professional and courteous. Not a fan of paint and interior package that is added into price non negotiable More

Bought a truck and originally thought they had good customer service since they offered to bring the truck to us and sign paperwork at our house. The service stopped there. As a 100% disabled vet the p customer service since they offered to bring the truck to us and sign paperwork at our house. The service stopped there. As a 100% disabled vet the plates and registration are free for us, we paid AutoNation about $200 to send in the paperwork, we stressed the need to get the right plates (handicap). We asked repeatedly that the proper handicap plates be ordered. We were assured it was all taken care of. Our contact attempts were completely ignored once the signatures were done. We also only received 1 key fob for a 2025 truck, again completely ignored when contacted about getting a 2nd one. If you are active duty or a veteran do yourself a favor and skip this dealership. Plenty of better options in the DMV. The person that we dealt with and ignored us after the sale was Josh who is apparently the finance manager. We have purchased a few trucks from Koons over the years and should have stuck with them, we know better for the future. More

Very honest and supportive team - wonderful communication - fit my car immediately explained needed repairs thoroughly - fit my car immediately explained needed repairs thoroughly More

The he gentleman that helped us was very nice answered all of our questions he has very good people skills it was a pleasure doing business with him,I would definitely recommend anyone I knew looking for all of our questions he has very good people skills it was a pleasure doing business with him,I would definitely recommend anyone I knew looking for a vehicle to hi we were very satisfied More

Car ready when promised. Service writer very professional and pleasant. Also, they washed the car for me and it looked cleaner than ever! Service writer very professional and pleasant. Also, they washed the car for me and it looked cleaner than ever! More

Josh and Xzavier handled my purchase perfectly. Very pleased with all aspects of my visit. Very pleased with all aspects of my visit. More

Clean, nice waiting area and quick service with a smile In and out. I'd go again In and out. I'd go again More

Ariel was extremely helpful on providing all information I requested over text. MJ was honest and upfront when she helped my on the showroom and took me for a test drive. The finance experience experience w I requested over text. MJ was honest and upfront when she helped my on the showroom and took me for a test drive. The finance experience experience was a lot smoother thanks to Joshua. Honestly a very good sales experience. Worth the 2 hr drive! More

Hannibal was excellent and price and service with Auto Nations will have me returning for my next Cadillac service for sure. Nations will have me returning for my next Cadillac service for sure. More