AutoNation Chevrolet Timonium

Great service. Trustworthy advice. I’ve used this service department for both a Chevy Tahoe and Cadillac Escalade. Wouldn’t go anywhere else. Trustworthy advice. I’ve used this service department for both a Chevy Tahoe and Cadillac Escalade. Wouldn’t go anywhere else. More

Suggested four maintenance items I should address -- told them I could only do two at this time. Recommended the two I should have done at this time -- other two could wait until my next service visit. Appr them I could only do two at this time. Recommended the two I should have done at this time -- other two could wait until my next service visit. Appreciated that there was not a "hard" sell. More

AutoNation always delivers on trusted/reliable service. My truck will continue to be serviced at AutoNation. My truck will continue to be serviced at AutoNation. More

My sales person Charles Jenkins was outstanding. I inquired about truck before hours on and he called before 9am. He was personable and friendly. Happy with the truck so far. Only issue was f I inquired about truck before hours on and he called before 9am. He was personable and friendly. Happy with the truck so far. Only issue was finance process took too long. More

Jody LoMedico, the Service Manager restored my faith. I have been around, and the experiences have been awful, awful, awful! He communicated well (he could write the book on car care through the servic I have been around, and the experiences have been awful, awful, awful! He communicated well (he could write the book on car care through the service department for Dummies). I appreciated his follow-up and the detail he provided as to what was performed. I have more miles to drive, but it is so worth it. AutoNation will be my service center. Tim is courteous and professional. I called him for guidance because I didn't think I would be able to pick my vehicle up on time. He guided me through the process and made it so simple. I was able to get there on time, so I was able to meet Tim. My Hat goes off to him as well. Great Place to do BUSINESS. More

On appointment, went for a recall of my 2017 Volt. Service was immediate and Service Lane Manager was professional and pleasant to work with. Service was immediate and Service Lane Manager was professional and pleasant to work with. More

It is NOT Autonations problem. ... I own a VOLT - Once Chevy/GM discontinued - It has been classified "a piece of junk." - I even had one dealer - recommend - just keep it - it is n ... I own a VOLT - Once Chevy/GM discontinued - It has been classified "a piece of junk." - I even had one dealer - recommend - just keep it - it is not worth trading - BECAUSE OF THE BATTERY! - Chevrolet/GM - GOODBYE - you will never see me buy a vehicle from you again!!! P.S. Autonation's staff and personnel were nice - but they can't fix junk! More

The service department was efficient and kind. Jody (Joseph) was my service advisor and kept me up to date on the status of my vehicle while it was being fixed. He also arranged for a rental of co Jody (Joseph) was my service advisor and kept me up to date on the status of my vehicle while it was being fixed. He also arranged for a rental of comparable size and status which was much appreciated! More

This was a horrible experience. They tried to rip me off. Never going back. Their mechanics are paid by the piece and after going in for a routine check up the bill came back at 900 They tried to rip me off. Never going back. Their mechanics are paid by the piece and after going in for a routine check up the bill came back at 9000.00. They tried to charge me for breaks I just had fixed and added additional parts that were unneeded. After sending me their estimate and I refused the work they proceeded to do work without my authorization which I was then charged for. I took my car in for a GPS issue in 2020 and was told it would be 800.00 to diagnose the issue. Now in 2022 the gps is finally broke but they wanted 600.00 to fix. What happened to the 800.00 fee for the diagnosis? 2700 to fix an AC unit which included an entire replacement of the AC control panel. Please note this vehicle is a 2016 car with only 65,000 miles. Do not go to this dealership. They are a rip off More

They did a very good job my car drives better and I didn’t have to pay anything because it was under warranty it’s called a row we’re toe suspension didn’t have to pay anything because it was under warranty it’s called a row we’re toe suspension More