AutoNation Chevrolet Timonium

Excellent customer service including salesman, manager, finance and other co-workers. I would recommend this dealer for your next vehicle. finance and other co-workers. I would recommend this dealer for your next vehicle. More

fast service with oil change and filter courteous and gave a breakdown of what my car needed gave a breakdown of what my car needed More

The estimate I received in the morning for needed service on my Chevrolet Cruz was nearly $450 below the final charge I had to pay upon completion of the service, At no time during the day was I contacted b on my Chevrolet Cruz was nearly $450 below the final charge I had to pay upon completion of the service, At no time during the day was I contacted by phone, text, or email regarding the increased cost. When I picked up my car at the end of the day I was confronted with a large bill that I had to pay on the spot if I wanted to have my keys returned. The staff made no apology. This is just the latest in problems I have had with this dealership. More

While I've had good experiences with this dealer, this visit was not one of them. I had a check engine light coming on. Although my car was running fine, I made an appointment to have it checked out. W visit was not one of them. I had a check engine light coming on. Although my car was running fine, I made an appointment to have it checked out. When I called Greg W. to find out what the diagnostic report was, he said there was a problem with the fuel system, but they needed more time to figure it out and I needed to leave my car until Monday. On Monday, I called twice to follow up on the status before getting a call back. Greg said I needed to replace my all my fuel injectors and spark plugs which would cost $2100. This seemed excessive and I decided to get a second opinion. I took my car to another mechanic who ran the diagnostic program and could not find any issues. The bottom line is my car is running fine and the check engine light is not coming on anymore. While I'm still not sure why it came on, what I do know is that I saved myself an unneeded expense of $2100 for work I didn't need. To make things worse, I was charged $150 just to look at it. The whole experience just felt like a big rip off. More

Excellent/outstanding! ! First timer at AutoNation (prior Frankel) and the service was great. From the service advisor (Greg( we made the appointment with to the service tec ! First timer at AutoNation (prior Frankel) and the service was great. From the service advisor (Greg( we made the appointment with to the service tech who worked on the car. Work was perform in time-frame stated and was done very well, Car was delivered to us after the work and was very clean. Waiting room was very clean as was the restroom. People working at the Timonium location ALL were upbeat and positive. We will retur. More

I received exceptional service. Started work promptly, had minimal wait time, reasonable costs for the service provided, and Jim was professional and friendly - all of which equate Started work promptly, had minimal wait time, reasonable costs for the service provided, and Jim was professional and friendly - all of which equated to Real Customer Service. I highly recommend AutoNation Timonium for your car care needs. More

Set my appointment online and was able to get my truck serviced almost immediately. I will say if you are looking to get that super VIP service ask for Gregory Roper. I truly feel as if he went above an serviced almost immediately. I will say if you are looking to get that super VIP service ask for Gregory Roper. I truly feel as if he went above and beyond what is asked for from a service advisor. I hadn't been back to AutoNation in a while due to timing and distance so I was pleased with this new addition of Mr. Roper to the team. Highly knowledgably very attentive and a all around people person plus my truck was taken car of!!!! I think they need to bring back free car wash with oil change what you all think?????? More

Very professional and courteous to they’re patrons. Honest and fair with pricing and service Honest and fair with pricing and service More

I had a very good experience this time with my advisor Greg. Will definitely be asking for him from now on. Greg. Will definitely be asking for him from now on. More