AutoNation Chevrolet Timonium

First Time Buyer I had looked for a car that suited my needs for a few weeks before finding the cheapest and newest version of the car on AutoTrader. I contacted the d I had looked for a car that suited my needs for a few weeks before finding the cheapest and newest version of the car on AutoTrader. I contacted the dealership and was placed with a retailer who understood that I was a first time buyer but did not take advantage as much as he could have. My family accompanied me and after a lot of negotiating, they were willing to knock almost $1000 off the price so I would buy it. Unfortunately, the price increased again during the paperwork section of our meeting but they even gave good insurance advice and worked out a competitive loan rate. More

Liars I recently purchased a used Audi A4 on December 4 for my sons first car. We have driven it less than 50 miles and the check engine light came on whil I recently purchased a used Audi A4 on December 4 for my sons first car. We have driven it less than 50 miles and the check engine light came on while they were fixing a window issue, they fixed the problem which was great since I was told by the sales guy Dave Phitzinger that they would cover any inspection problems for 30 days. I get the car back from them 2 days later another check engine light. I call them and they tell me in not so many words its your problem now. You bought it AS IS. I said what about the 30 days you told me. There response your problem. I take it to a auto shop and they tell me when they diagnosed the problem that the codes where wiped out and the people who did the inspection Auto Nation had to have known and did this. It cost me $950.00. If you are looking to be lied to, then Auto Nation is the place to go More

Best car buying experience, ever! Originally, I had found another vehicle at a different dealership, where I unfortunately experienced my first "bait-and-switch" tactic. I put a deposi Originally, I had found another vehicle at a different dealership, where I unfortunately experienced my first "bait-and-switch" tactic. I put a deposit down on the vehicle, which was then sold, but they "had plenty of other options." I have owned 9 vehicles before this and it was absolutely the worst car buying experience, even before any papers were signed. Luckily, I choose to not do business with them. Based on the recommendations of my parents, I looked at AutoNation in Timonium. I found a '07 Honda Civic Si, which was immaculate. I immediately fell in love with the car. But none of this could of happened without the help of our wonderful sales associate, Katie! She even put a "Reserved for Nate" sign in the car! (Nice touch). Working with her has been, by far, the best, easiest, and least stressful car buying experience I have ever been through. She was extremely polite, professional, not to mention just a good, real human being. She was understanding of my credit situation and the need to have a co-signer. Non-judgmental. No pressure. A genuine person. I can not say enough good things about Katie. I will certainly be recommending friends and co-workers to see her when they need a new vehicle. Phillip, the finance manager, was also an extreme pleasure to deal with. Thank you all so much! More

Horrible experince. Was one of the first people in and one of the last to leave. Guess they don't like making money to much. Bad customer service,will just let you sit while they take shorter deals. Do no one of the last to leave. Guess they don't like making money to much. Bad customer service,will just let you sit while they take shorter deals. Do not go if buying used. They tell you they can do a price and do not honor it. More

There are no words to express how wonderful my experience with the team of people that worked with me on getting my 2014 Impala. It was as if they knew exactly what I wanted. They really listen to me. Expect with the team of people that worked with me on getting my 2014 Impala. It was as if they knew exactly what I wanted. They really listen to me. Expecting to be at a dealership for a great deal of time as I have in the past, was not what happen in any way. In fact I came back the next day to purchase another car for my daughter. A 2013 Sonic LTZ. I would definitely come back again. I can not thank Joe, Scott and Philip enough for their kindness of getting me started with my new car. They have gone as far as to set our OnStar, going over the new features in the car and explaining all the paper work and my options. It has definitely been the best experience I've had at a dealership. Thank you guys for everything! More

I recently worked with Katie Leahan on the purchase of my first new car, a 2013 Cruze. They made the buying experience very comfortable. I had been shopping around looking at several different models and bra first new car, a 2013 Cruze. They made the buying experience very comfortable. I had been shopping around looking at several different models and brands. At no point throughout the process did they try and force me or pressure me to make a quick decision like some of the other dealers/sales teams I had been shopping with. It took me several visits to each dealership to make a decision and Katie was very patient with me throughout the entire process. At the end of the process, we were able to work up a very good price and I am very satisfied with my choice in the Cruze. I would definitely recommend this dealership and Katie in particular for anyone in the market for a car in the area. More

Bought a brand new Suburban at the end of the year and they responded to my request quickly with all information I needed up front clear on a me I with all the payments and rate up front. When I arrived I they responded to my request quickly with all information I needed up front clear on a me I with all the payments and rate up front. When I arrived I was able to drive it, buy it , and set up my Onstar in less than 2 hours. THANK YOU SO MUCH FOX !!!! More

We recently bought a used car and Katie was a wonderful person to work with ! She was so helpful and very sweet. Will be coming back :) person to work with ! She was so helpful and very sweet. Will be coming back :) More

From the first email with Katie to pulling off the dealership lot Katie was AWESOME!!!! She worked hard to get me the car I HAD to have because I wouldn't settle for a lesser trim model and she made i dealership lot Katie was AWESOME!!!! She worked hard to get me the car I HAD to have because I wouldn't settle for a lesser trim model and she made it happen. She was down to earth, friendly, and most of all I didn't feel like I was dealing with the typical say anything for a sale salesperson. I will recommend the dealership and Katie to everyone. Thanks Again!! More