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AutoNation Chevrolet Valencia

Valencia, CA

4.6
823 Reviews

23649 Valencia Blvd

Valencia, CA

91355

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Showing 823 reviews

July 28, 2023

My daughter 17 took in her car for her first maintenance she was so nervous she was helped by Dante he made her feel welcomed and showed her how to thing flow. She said he was so friendly (he really is) . More

by Natalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Aug 01, 2023 -

AutoNation Chevrolet Valencia responded

Hi Natali, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 27, 2023

Great work! !Steve Johnson is an excellent service rep!! Your mechanics are very good at fixing the problem. More

by joev47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
Jul 31, 2023 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, AutoNation Chevrolet Valencia

July 26, 2023

I had an 8:00am appointment with Lorenzo Garcia. When I got there he was busy with another customer so I had to find another advisor to take care of me. I'm don't understand why I should make an app More

by trojanfanatic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorenzo Garcia, Rick Clark
Jul 28, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Valencia. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (661) 200-9107 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

July 26, 2023

Dante took good care of me and the car. They provided a shuttle service to the mall so we can go to a movie while waiting for the car. More

by bellini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Jul 28, 2023 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 25, 2023

I had to wait awhile for parts to come in, but everything worked out great. More

by Mark Green
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Jul 28, 2023 -

AutoNation Chevrolet Valencia responded

Hi Mark, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 25, 2023

I was assisted by Alexis and Gabriel. They were very informative and attentive throughout the entire process purchasing the 2010 Ford F150. Very pleased with both their customer service. More

by Domingo.luis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis , Gabriel
Jul 28, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

July 24, 2023

Very clean, staff are friendly and responsive, and walked me through each process very nicely. More

by Lawanna.nacole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Newton
Jul 27, 2023 -

AutoNation Chevrolet Valencia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2023

Service department is the best! My appointment was messed up (not their fault) and they still found a spot for me to service my truck. More

by jb_herbert
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Jul 27, 2023 -

AutoNation Chevrolet Valencia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2023

I booked my appointment on the app a little confusion because they show any record of it in one of their systems but they took care of me, other than that the Customer service was great and the Technici More

by ftfaumuina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Wright
Jul 27, 2023 -

AutoNation Chevrolet Valencia responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 23, 2023

I go to this dealership for convenience - it’s the closest to my house. However, it seems that not many technicians or employees of this dealership know how to deal with electric cars, like my Bolt. More

by Dr Daniels
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady that answers the phone
Jul 29, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we regret to hear that you had this experience with us. If you are willing, please call our General Manager at (661) 200-9107 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

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