AutoNation Chevrolet Valencia

I want to take a moment to express how professional Willie Dalgan was. I have dealt with him in the past wand we were not able to get a deal worked out. However since he has been so good to me I decide Willie Dalgan was. I have dealt with him in the past wand we were not able to get a deal worked out. However since he has been so good to me I decided to go to him again I explained what we were looking for and he came thru above and beyond. I thought the payment would be over 400.00 and when we got there is was 360.00 he was amazing. I hope he is recognized as a great friendly employee who I believe you are lucky to have. If it wasn't for him I would've never come back to Power Chevy of Valencia to purchase a car. Thank you, Anthony Cicchetti 661-313-0897 More

What can I say, I was so used to getting pressured into a deal and hurried through the transaction. It was a nice change dealing with Power. My sales person, Willie went above and beyond any car dealer I h deal and hurried through the transaction. It was a nice change dealing with Power. My sales person, Willie went above and beyond any car dealer I have ever dealt with. I came all the way from Texas mostly because of Willie and his helpfullness. If you deal with Power, ask for Willie, He is the MAN! He even delivered service after the sale. More

I have been to many dealerships in the past, but I must say that the experience I had trading our Tahoe and purchasing our new Equinox at Power Chevrolet Valencia was absolutely the best I have ever had. O say that the experience I had trading our Tahoe and purchasing our new Equinox at Power Chevrolet Valencia was absolutely the best I have ever had. Our salesperson Willie was professional and helpful without the usual pressure approach. He listened and knew our needs up front without games or empty promises. Everything he told us about our new vehicle proved to be true and, more importantly, the dealership did not insult us with a ridiculous low-ball offer on our trade, but instead returned with a very fair offer the FIRST time around. They are a caring group of people, and would recommend them highly to anyone looking to be treated with fairness and respect. More

Great experience for purchasing my new car. The process was fast and easy with no surprises. I would recommedn this process and dealerhsip to anyone who wants a great deal and great experience. was fast and easy with no surprises. I would recommedn this process and dealerhsip to anyone who wants a great deal and great experience. More

This was a very good transaction. It did not take that long and the price was very fair. I would recommend Valencia Chevrolet as a dealer worth doing business with. long and the price was very fair. I would recommend Valencia Chevrolet as a dealer worth doing business with. More

Great experience and we love power chevrolet. This team makes you feel right at home. We will continue buying cars from the Checrolet team in the future. makes you feel right at home. We will continue buying cars from the Checrolet team in the future. More

I am extremely pleased with tis dealership and Willie. I have a very specific request for an Equinox LTZ and he has show amazing patience as our color choices changed and we added additional features that w have a very specific request for an Equinox LTZ and he has show amazing patience as our color choices changed and we added additional features that we wanted to have. He has worked with us daily over a week via phone, email, and in person to make sure we are completely happy and love our car. I have never had this kind of service before. This is not the typical type of dealership either. - the people are firendly and you feel comfortable and welcome to ask questions. I would definitely recommend Willie and this dealership to anyone looking to have a positive buying experience , and get exactly what they want! More

Bryan went out of his way to make sure we were taken care of at all times. He offered us water multiple times. He worked hard to make sure we were not waiting and we were able to finish our deal quickly. Als of at all times. He offered us water multiple times. He worked hard to make sure we were not waiting and we were able to finish our deal quickly. Also, Bryan is not a pushing sales person that you want to run away from. He was friendly and easy to work with. More

The employees at Power Chevrolet were all helpful and courteous. I never felt pressure to buy although it was getting late and near closing. The sales people (Percy and Randy) worked with me to get a dea courteous. I never felt pressure to buy although it was getting late and near closing. The sales people (Percy and Randy) worked with me to get a deal I was satisfied with. James in finance was helpful, informative, and efficient. He filled us in on the usual add-ons that come with the financing, but was never pushy. It was very late and he worked quickly to get everything completed. Overall, I am very pleased with my experience at Power Chevrolet. Often times the joy of getting a new car is dulled by the ordeal at a dealership, but this was not the case for myself at Power Chevrolet. More

I HAVE EXPERIENCED CONTINUING AND SYSTEMIC PROBLEMS WITH THIS DEALERSHIP'S SERVICE DEPARTMENT REGARDING VEHICLES I HAVE PURCHASED FROM THE FACILITY. SERVICE ADVISORS AND CASHIERS PRACTICE POOR TELEPHONE ET THIS DEALERSHIP'S SERVICE DEPARTMENT REGARDING VEHICLES I HAVE PURCHASED FROM THE FACILITY. SERVICE ADVISORS AND CASHIERS PRACTICE POOR TELEPHONE ETIQUETTE LEAVING ME ON HOLD INTERMINABLY AND RECENTLY DISCONNECTING MY CALL WHEN TRYING TO SCHEDULE A COURTESY SHUTTLE RIDE. I HAVE BROUGHT MY VEHICLES TO THE SERVICE DEPARTMENT NUMEROUS TIMES REGARDING NOISE RELATED PROBLEMS, BUT THE DEALERSHIP HAS FAILED TO CORRECT ALL OF THEM RETURNING MY VEHICLES TO ME WITH UNCORRECTED PROBLEMS. I BROUGHT THESE ISSUES TO THE ATTENTION OF MATT GOODING, SERVICE DEPARTMENT MANAGER, BUT TO NO AVAIL. I THEN FILED A COMPLAINT WITH GM'S CUSTOMER CARE DEPARTMENT CONCERNING THESE ISSUES AND FOUND OUT THAT MR. GOODING HAD TOLD THE GM REPRESENTATIVE THAT I WAS NO LONGER WELCOME TO BRING MY VEHICLES TO THE DEALERSHIP FOR NECESSARY AND WARRANTY REPAIR WORK. MR. GOODING'S ACTIONS WERE UNPROFESSIONAL, DISCOURTEOUS, ARBITRARY, CAPRICIOUS, PUNITIVE, UNFAIR, AND WITHOUT MERIT. HE HAS CREATED AN UNDUE HARDSHIP FOR ME BY REFUSING TO SERVICE MY VEHICLES. IT'S VERY CLEAR TO ME THAT THIS DEALERSHIP DOES NOT VALUE GOOD CUSTOMER RELATIONS WITH REPEAT CUSTOMERS SUCH AS MYSELF. More