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AutoNation Chevrolet West Austin

Austin, TX

Overview
Reviews
Vehicles
4.5
616 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
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11400 Research Boulevard

Austin, TX

78759

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Showing 616 reviews

July 14, 2026

This dealership's customer service in the service department provides excellent service. Very attentive to their customers needs. More

by kgjam3891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor Ty
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Jul 15, 2026 -

AutoNation Chevrolet West Austin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 06, 2026

Great service and very attentive always ready to take care of you. This is our 3rd vehicle with Auto nation More

by tijerinastephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Burt
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Jul 08, 2026 -

AutoNation Chevrolet West Austin responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2026

Stephanie and Patrick made me feel like part of the family. They kept making sure I was good and if I needed anything while waiting. This is my second vehicle from this location and I will be back when More

by bgcntryboy1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick and Stephanie
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May 16, 2026 -

AutoNation Chevrolet West Austin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 30, 2026

Professional and helpful yet very easy for me to communicate with them. Negotiations were amicable More

by mitchells1013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Brooks
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May 04, 2026 -

AutoNation Chevrolet West Austin responded

Hello, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 24, 2026

This autonation's personnel (both sales, finance, and service) are very kind and personable. They make their suggestions for sales, warranties, etc. but aren't too pushy. I appreciate Gabriel's candor an More

by Tcwesley87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Holliday
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Apr 28, 2026 -

AutoNation Chevrolet West Austin responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 21, 2026

Great customer service and great job on my vehicle every time I come here. I love how quick and easy my appointments are. The staff is always knowledgeable and friendly. More

by Moni_b_05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
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Apr 25, 2026 -

AutoNation Chevrolet West Austin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out if there's anything additional we can do for you.

April 20, 2026

Truck buying experience was good but immediately getting home from dealership truck is leaking oil. Oil pan sealed replaced 3 times and still leaking. Already regret buying this truck. More

by hectorlhorns26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patrick
Report | Print
Apr 25, 2026 -

AutoNation Chevrolet West Austin responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 309-0028 to discuss what we can do to help.

April 16, 2026

Patrick was helpful in giving the info I needed to evaluate and purchase my car More

by Benmont
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick
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Apr 20, 2026 -

AutoNation Chevrolet West Austin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 10, 2026

Excellent service, the team made sure I knew what was going on and gave me all the information I needed to be complete in a timely manner. More

by pthfndr03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Apr 14, 2026 -

AutoNation Chevrolet West Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2026

Best experience I've received going to a car dealer definitely have my business for future repairs and purchases More

by TylerAnderson669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bradley
Report | Print
Apr 11, 2026 -

AutoNation Chevrolet West Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

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