Back

AutoNation Chevrolet West Austin

Austin, TX

4.7
562 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
Contact Dealership

11400 Research Boulevard

Austin, TX

78759

Directions

By Type

Showing 562 reviews

February 07, 2022

My service rep was Jaden Selucky. He was the best Rep ever. He was nice, helpful and considerate. A huge negative was the fact that I had an appointment for 1045 and was told that when I got there it wou More

by kay.bargo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Feb 10, 2022 -

AutoNation Chevrolet West Austin responded

Hi. We appreciate you taking the time to leave us a response! If you have any further questions, please give us a call. We're always happy to help!

Feb 10, 2022 -

kay.bargo responded

Issue of appointments not being honored was not addressed. As an owner of a 2020 blazer bought from them, I intended to have my car serviced there. But the method of service appts is unacceptable. Thanks for your time. Kay Bargo

February 06, 2022

Overall we have been very pleased with Autonation and bought 3 cars from them so far. The service has always been great. Honestly the service department struggled last year and was not as good, but thi More

by lisa-utex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden
Feb 09, 2022 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 04, 2022

Service tech was very helpful and polite made a bad situation better simply with a great attitude More

by Ccoburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 08, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we are glad we could help! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2022

Very friendly and they help me looking for the right car for me if you don't like the car just bring it back no question ask. More

by Bobby trinh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl brooks good service.
Feb 05, 2022 -

AutoNation Chevrolet West Austin responded

Hi Bobby, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 01, 2022

Patrick Moore is great to work with. Patrick is professional, knowledgeable and always greets us with a smile. Mike and Susie More

by mike.mcshane
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
Feb 05, 2022 -

AutoNation Chevrolet West Austin responded

Hi Mike, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 31, 2022

My sales rep was great and stayed on top of our sale which made our process smooth. More

by seprianomachadojr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Concetta wildman
Feb 03, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 31, 2022

I appreciate that you can schedule appointments and they keep near those times, and do work in time mentioned. More

by Gtuttle1216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
Feb 03, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 31, 2022

My issue was taken care of quickly and efficiently. Late Saturday afternoon and staff were able to get me on my way in a very reasonable time span. More

by chasdemos1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Feb 04, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 30, 2022

Best price we found! Did take almost 3 hours just to get paperwork done and we agreed to buy warranty for 4000 and somehow our finance price went up 8000 so make sure you look at all the numbers not just th More

by brittneyegarner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 03, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2022

Car has been in the shop 8 months since buying it from Autonation. Will not recommend. More

by tpearce3102
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
nA
Jan 28, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (512) 309-0028 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

...
52
...