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AutoNation Chevrolet West Austin

Austin, TX

4.6
529 Reviews

11400 Research Boulevard

Austin, TX

78759

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Showing 529 reviews

November 21, 2023

A smooth and flawless Silverado 1500 crew cab purchase. The sales agent Manny was through, easy to talk to and handled every detail perfectly. More

by Skipper
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sales agent Manny
Nov 23, 2023 -

AutoNation Chevrolet West Austin responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 20, 2023

not happy about trying to get bed liner installed. I PAID FOR IT PART OF THE THE DEAL. Was told I had to wait for the chearer tech More

by backupgoalie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
sebastine
Nov 22, 2023 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (512) 309-0028 to discuss what we can do to help.

Nov 22, 2023 -

backupgoalie responded

Very happy with quick follow up. everything resolved quickly and fairly. I am very impressed and will be back the next time I am thinking about a car or truck. Auto nation made a loyal customer out of me. Bill Z

November 19, 2023

Awesome experience very nice and helpful team , Tyler was such a great salesman hands down great team More

by Joe Carrasquilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
tyler
Nov 21, 2023 -

AutoNation Chevrolet West Austin responded

Hi Joe, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2023

I always feel good about bringing my vehicle in for service it’s always done right and friendly service people More

by rickblank2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Nov 22, 2023 -

AutoNation Chevrolet West Austin responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet West Austin. If there is anything more we can do for you, please don't hesitate to reach out. Come back and see us anytime! Take care!

November 16, 2023

Excellent salesman (Carl). Low inventory on preferred vehicle (I guess they sell a lot). Everything worked out fairly quickly with financing More

by Bobmunky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Brooks
Nov 19, 2023 -

AutoNation Chevrolet West Austin responded

Hi, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2023

The dealership is first class. Jeremy and the staff were awesome. The Bolt i purchased is amazing. More

by Dirmel2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Brumley
Nov 19, 2023 -

AutoNation Chevrolet West Austin responded

Hi, we are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2023

They took great care of the car and got it done in their estimated time. More

by wolfsteelc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Nov 14, 2023 -

AutoNation Chevrolet West Austin responded

Hi, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!

November 09, 2023

We had a great experience with the Sales and Finance Team at AutoNation West Austin. More

by M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George, Adrian
Nov 12, 2023 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 09, 2023

friendly folks. ..great communication about the progress of the repair of my camaro...they did a great job... More

by deanstudeny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mr. burt
Nov 12, 2023 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2023

Jeremy helped us with our Chevy Bolt which was ordered. He provided regular communication and excellent service to help ensure a smooth transaction on delivery day. More

by txmcp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Brumley
Nov 11, 2023 -

AutoNation Chevrolet West Austin responded

Hi, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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