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AutoNation Chevrolet West Austin

Austin, TX

4.5
614 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
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11400 Research Boulevard

Austin, TX

78759

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Showing 257 service reviews

April 21, 2026

Great customer service and great job on my vehicle every time I come here. I love how quick and easy my appointments are. The staff is always knowledgeable and friendly. More

by Moni_b_05
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bradley
Apr 25, 2026 -

AutoNation Chevrolet West Austin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2026

Excellent service, the team made sure I knew what was going on and gave me all the information I needed to be complete in a timely manner. More

by pthfndr03
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bryan
Apr 14, 2026 -

AutoNation Chevrolet West Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2026

Best experience I've received going to a car dealer definitely have my business for future repairs and purchases More

by TylerAnderson669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bradley
Apr 11, 2026 -

AutoNation Chevrolet West Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

March 29, 2026

TERRIBLE service. Fixed it once under the extended warranty I bought from them, then it broke again due to bad workmanship and kept it for another 6 months. It was V More

by Don'tbuyfromAutoNation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler, Joe, Ty
March 23, 2026

AutoNation WestAustin is MY dealer for my 2023 Silverado 2.7L. Great Service, Great Communication, helpful Employees More

by BobDad7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Mar 27, 2026 -

AutoNation Chevrolet West Austin responded

Hello, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 24, 2026

The service center tried to sell me everything except the actual repair that I needed. They told me my car was fixed, but it is not. More

by Ericandlisaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam
Mar 01, 2026 -

AutoNation Chevrolet West Austin responded

Hi, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (512) 309-0028. We would appreciate the chance to turn your experience around.

February 20, 2026

I’m so grateful for the amazing customer service we received. Ty Winn, our service advisor was patient, accommodating, and made sure our car battery was fixed promptly. We asked for an update about our More

by princessmyrrh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Winn
Feb 26, 2026 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Austin! Don't hesitate to call us if you ever need anything.

February 04, 2026

Oris was amazing and incredibly helpful. I'll ask for him every time I come in. He took great care of me and kept me updated throughout the entire process. More

by andykuchera916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oris
Feb 09, 2026 -

AutoNation Chevrolet West Austin responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 23, 2025

I came in for an oil change and other services but on the Video review the tech said he had my air pressure at 35psi. When I got my vehicle back my air pressure was at 38 psi. More

by Pastall13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 24, 2025 -

AutoNation Chevrolet West Austin responded

Hello, thank you for taking the time to leave us feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 309-0028 when you have a chance. Thank you, and we look forward to hearing from you.

November 12, 2025

Great service and affordable. My Service Advisor was Oris Winn and he was wonderful and made sure my vehicle was taken care of. More

by dsiortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oris Winn
Nov 13, 2025 -

AutoNation Chevrolet West Austin responded

Hi, we appreciate you taking the time to leave us a response. Drive safe, and we'll see you on the road.

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