Back

AutoNation Chevrolet West Austin - Service Center

Austin, TX

4.4
240 Reviews

240 Reviews of AutoNation Chevrolet West Austin - Service Center

Sort by
April 20, 2022

I have been using this dealership since 1999 where I bought my new vette and then my other car. More

by ZZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Apr 23, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 20, 2022

Very professional staff and courteous. The attention that was given to the customer is appreciated More

by The Veteran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden
Apr 23, 2022 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 09, 2022

Patrick, service manager was extremely helpful. Quick follow up and communication. Found a less costly solution. More

by Rbspann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick in service
Apr 12, 2022 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 08, 2022

Took my 2016 Silverado in for oil change and tire rotation. My rear tire was low on air, and I mentioned to Andrew (service rep) and he said it would get aired up. Tires were rotated, but that wasn’t More

by kennith.r.simmons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 11, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 08, 2022

Jaden is amazing! !! Excellent, honest, and thorough. I will trust only him to take care of my car, and considering the lack of staff, i was amazed he got my car serv More

by Ivy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden
Apr 11, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Austin! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2022

They are very helpful and professional and I would recommend everyone to go and do business with Autonation More

by Wingwood23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney
Apr 10, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 06, 2022

Andrew was very helpful and made all the difference with the way I thought of this dealership. He brought my trust back into the dealership after Chris Kubena and Bradley really irritated and upset me and d More

by bryank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, Bradley, Chris Kubena
Apr 09, 2022 -

AutoNation Chevrolet West Austin responded

Hi Bryank, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 04, 2022

had 10am appointment for oil/filter service. was told THREE Hour wait and was told service recommended a wheel alignment. decided to to wait and went into customer wait area where I discovered n More

by joe meyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't remember name
Apr 06, 2022 -

AutoNation Chevrolet West Austin responded

Hi Joe, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 309-0028 to discuss what we can do to help.

Apr 06, 2022 -

joe meyer responded

I would be willing to discuss my last service appointment with him.

April 02, 2022

Prompt, professional, and courteous service during the entire appointment scheduled with Service Advisor, Patrick Moore. More

by wahoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
Apr 05, 2022 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2022

Andrew was very helpful and ensured that I was able to get in and out of there quickly. More

by ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moore, Andrew
Apr 05, 2022 -

AutoNation Chevrolet West Austin responded

Hello Ron, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
18
...