AutoNation Chevrolet West Austin - Service Center
Austin, TX
240 Reviews of AutoNation Chevrolet West Austin - Service Center
Got my car in September of 2021 and since then I had to take my car there multiple times because is kept messing up in the steering column. It needed breaks that they didn’t change when they had the car no take my car there multiple times because is kept messing up in the steering column. It needed breaks that they didn’t change when they had the car nor did they do an oil change and it needed that also. I feel cheated and everything do not work on this car. When you ask them to see about a different car, they will say yes but they really won’t check. More
I appreciate auto nation for keeping my Chevy Malibu in good condition and extremely satisfied of the work also . The service was great and everything was done in a timely manner, I would recommend anyone good condition and extremely satisfied of the work also . The service was great and everything was done in a timely manner, I would recommend anyone to go to AutoNation Chevy West for any kind of service for they’re Chevy Thanks AutoNation. More
Make an appointment for check engine light, oil change and inspection. Dropped car off at appointed time. Took 4 days for it to even be looked at. I agreed to the check engine work and oil change. D and inspection. Dropped car off at appointed time. Took 4 days for it to even be looked at. I agreed to the check engine work and oil change. Done in a few more days. Checked via the Chevy app each day looking for veh status – so I knew each day’s veh health, fuel status and mileage. Inspection work just sat. After a number of days, told that it needed to be driven – no more than 40 miles (2 drive cycles). A few more days. Could see the mileage go up by 40 miles and fuel status drop. Still no inspection. Drove another 20 miles. After 3 weeks, AutoNation “gave up” and told me they could not get it to pass inspection (sensors to initialize). Offered a $150 discount on check engine and oil change work. Picked up car and noticed that work included (per paperwork) draining and cleaning of fuel. That was NOT done. Cas tank was not refilled (I saw its status each day), so I question what was really done for $1400. Only provided $75 credit even though offered $150. Still no inspection. Had to wait around to pick up car… many employees about, but no one could help me. Had to wait for a specific service advisor, who was elsewhere. Car was garaged and immaculate when dropped off – returned filthy. Very unhappy with experience. More
The service is always excellent and the waiting area is very comfortable, will be nice if there were more options for TV watching, other than the chevrolet/dealer channel very comfortable, will be nice if there were more options for TV watching, other than the chevrolet/dealer channel More