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AutoNation Chevrolet West Austin - Service Center

Austin, TX

4.4
240 Reviews

240 Reviews of AutoNation Chevrolet West Austin - Service Center

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March 18, 2022

I procrastinated until the last minute and couldn’t find a dealer to do my 5000 mile service. Even my selling dealer was a week behind in the service department. I stopped in @ 9am and though they too were More

by plike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden
Mar 22, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we're so happy we were able to help you out! If you ever need help, just give us a call. Happy motoring!

March 17, 2022

I left my car to be worked on and Bradley kept me informed of every step. Professional and courteous. More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley
Mar 22, 2022 -

AutoNation Chevrolet West Austin responded

Hi Michelle, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 11, 2022

The service experience from making the appointment to dropping off and picking up my vehicle was excellent! More

by rwarenoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moore
Mar 14, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

March 09, 2022

Patrick is first class. He communicates all through out process which is refreshing! Quality service at a fair price and work performed timely More

by Noneya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Mar 10, 2022 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 08, 2022

My advisor Patrick Moore always takes the best care of me. He listens to what my request is but also reviews what is needed per the vehicle recommendations. So easy to work with Patrick and AutoNation. More

by Klavender
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
Mar 11, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. We are always more than happy to assist you if anything else comes up. Take care!

March 08, 2022

Andrew Moore was SO great to work with. He took very good care of me. More

by edwina90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moore
Mar 11, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2022

I received courteous, responsive and responsible service from Patrick. I could not be more satisfied. More

by david.spence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Mar 10, 2022 -

AutoNation Chevrolet West Austin responded

Hello David, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 01, 2022

Andrew was really nice and very helpful taking in my car. Made sure to communicate w/ me about my car via text me. The pick up process was easy and quick. More

by AustinReviewer22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew and the person that assisted me with pick up.
Mar 04, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2022

William Sturgeon, the general manager, always takes very good care of me every time I bring my corvette in. Really appreciate him always going the extra mile More

by Emckenziepoker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Sturgeon
Mar 03, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 309-0028 to discuss what we can do to help.

Mar 03, 2022 -

Emckenziepoker responded

I've already spoken with him a lot. There's nothing anyone can do. Even after all of that time, you guys STILL didn't even fix everything. There's still an issue with the sunroof which I will be taking somewhere else and including that in the lawsuit.

February 27, 2022

Service was excellent and finished timely. Employees completed requested service quickly and kept the car clean throughout More

by valdredge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Mar 02, 2022 -

AutoNation Chevrolet West Austin responded

Hi. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

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