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AutoNation Chevrolet West Austin - Service Center

Austin, TX

4.4
240 Reviews

240 Reviews of AutoNation Chevrolet West Austin - Service Center

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February 14, 2022

Persistent problem which you worked out after much effort . Pat kept me informed of progress and assisted me throughout More

by dljkelly1933
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Moore
Feb 17, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

February 14, 2022

Our Service manager was off the charts when it came to customer care!! Patrick was our Man! More

by tommyjcain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Feb 17, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 11, 2022

Jaden is the best part of coming in and having my car serviced. 5 star! More

by 206superfly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Feb 15, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. We are always more than happy to assist you if anything else comes up. Take care!

February 07, 2022

My service rep was Jaden Selucky. He was the best Rep ever. He was nice, helpful and considerate. A huge negative was the fact that I had an appointment for 1045 and was told that when I got there it wou More

by kay.bargo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Feb 10, 2022 -

AutoNation Chevrolet West Austin responded

Hi. We appreciate you taking the time to leave us a response! If you have any further questions, please give us a call. We're always happy to help!

Feb 10, 2022 -

kay.bargo responded

Issue of appointments not being honored was not addressed. As an owner of a 2020 blazer bought from them, I intended to have my car serviced there. But the method of service appts is unacceptable. Thanks for your time. Kay Bargo

February 06, 2022

Overall we have been very pleased with Autonation and bought 3 cars from them so far. The service has always been great. Honestly the service department struggled last year and was not as good, but thi More

by lisa-utex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden
Feb 09, 2022 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 04, 2022

Service tech was very helpful and polite made a bad situation better simply with a great attitude More

by Ccoburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 08, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we are glad we could help! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2022

Patrick Moore is great to work with. Patrick is professional, knowledgeable and always greets us with a smile. Mike and Susie More

by mike.mcshane
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
Feb 05, 2022 -

AutoNation Chevrolet West Austin responded

Hi Mike, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 31, 2022

I appreciate that you can schedule appointments and they keep near those times, and do work in time mentioned. More

by Gtuttle1216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
Feb 03, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 31, 2022

My issue was taken care of quickly and efficiently. Late Saturday afternoon and staff were able to get me on my way in a very reasonable time span. More

by chasdemos1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Feb 04, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 26, 2022

Patrick was very professional and the service and the service was excellent during my visit to the dealership. More

by Silver04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Jan 29, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!