AutoNation Chevrolet West Austin - Service Center

Great service advisor and the service was fast and professional. I would definitely recommend my friends and family! professional. I would definitely recommend my friends and family! More

Great service and people was very friendly and helpful they kept me informed of the outcome of the service for my car they kept me informed of the outcome of the service for my car More

Comfortable waiting room. I did think they would have washed my vehicle upon return - the only negative. I did think they would have washed my vehicle upon return - the only negative. More

This dealership has a very convenient location for service. I like that it is not a giant mega dealership service. I like that it is not a giant mega dealership More

brought my truck in due to some "shuddering" when accelerating, explained to Jose (my Tech) and he started to give me some early assessments of what it could be. I was PLEASANTLY surprised when he to accelerating, explained to Jose (my Tech) and he started to give me some early assessments of what it could be. I was PLEASANTLY surprised when he told me $$ numbers before we got started b/c he said he was aware it might be a lot of out of pocket and most people are watching every penny these days and he wanted it out there to help me make the best decision I could without financially crippling me. I was very grateful for this consideration b/c he had the Customer in mind first and not the $$. More

Great service and the service person was excellent in explain what was the problem and how did it got fixed! explain what was the problem and how did it got fixed! More

Took my car in because it was dragging at times causing the Check Engine Light to be on temporarily. The check engine light was related to the OCV valve which I discovered was part of a previous Warranty t the Check Engine Light to be on temporarily. The check engine light was related to the OCV valve which I discovered was part of a previous Warranty that already expired (car had too many miles). Anyways I explained all of this to the dealership and explained that even though the check engine light wasn’t on at the moment, I still wanted to apply the service mentioned in the warranty (replace OCV valve) even if I had to pay. Dealership said they had to do a diagnostic test and it would take 5-10 days. Two weeks later I called (after not getting any updates) and they said they couldn’t find any issues. So all in all I was without a working car for two weeks and my issue wasn’t addressed and I was never kept up to date. Note: Another issue was that we previously experienced a power steering issue which I saw was an ACTIVE warranty and noted that as well. But with the diagnostic that didn’t have any results, they did not address this issue either. More

Sat for 3 hours in waiting room. Only to be told they were unable to flush my 8 speed transmission because they didn’t have the right fitting. I have a 2018 SS Camaro. So I spend $6 Only to be told they were unable to flush my 8 speed transmission because they didn’t have the right fitting. I have a 2018 SS Camaro. So I spend $60,000.00 on a car that the dealer can’t service. Way to go. This is my 3rd Camaro but I’m about to go Ford since this is what I can expect from the dealership. Very unhappy Chevy owner! More

Always treated with courtesy, fast in and out service when taking car in for maintenance servicing. Nice and clean waiting area. when taking car in for maintenance servicing. Nice and clean waiting area. More

My service representative went above and beyond to help me take mother to doctor appointment me take mother to doctor appointment More