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AutoNation Chevrolet West Colonial

Orlando, FL

4.3
639 Reviews

3707 West Colonial Drive

Orlando, FL

32808

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Showing 639 reviews

August 19, 2023

Usually very good service and turn around time. The dealership is very clean and the people are very nice. More

by stevenjmarkowski1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lockwood
Aug 25, 2023 -

AutoNation Chevrolet West Colonial responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 17, 2023

Excellent customer service, no hassle, and straightforward. Everyone I encountered where nice and friendly not trying to force any sale or tried to force me to get a more expensive vehicle. More

by mario.t.clark45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando
Aug 24, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

August 13, 2023

I would like to congratulate the attendant Fernando for the excelente service, he is very friendly and helpful, he helped me and my husband very well, and responds quickly with clarity and attention." Con More

by Maurizio Pinto. and Luciana Pinto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando
Aug 15, 2023 -

AutoNation Chevrolet West Colonial responded

Hi Maurizio, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

August 13, 2023

Fui a comprar un vehículo pequeño y salí con una hermosa camioneta. Estoy muy feliz de conseguir en el camino a personas tan amables como el sr Oliver Marquis y el sr Rodney. Fueron una bendición. Gracias. More

by yuri6846
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver marquis
Aug 16, 2023 -

AutoNation Chevrolet West Colonial responded

Hola, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar. Siempre nos esforzamos por brindar un servicio al cliente agradable y excelente. ¡Gracias por la reseña!

August 12, 2023

Second purchase from here in a couple of months, first purchase was great from salesperson through finance to delivery, second purchase salesperson was great but be warned of R. Farley in finance. That's More

by Djharris967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Grant , R.Farley
Aug 16, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (407) 680-0751. We would appreciate the chance to turn your experience around.

July 27, 2023

This is a great place to deal with they appreciate their customers and they look after them More

by kevinka.14617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James M black
Jul 27, 2023 -

kevinka.14617 responded

This is a great place to to deal with they appreciate their customers and they look after them

Jul 31, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2023

We had an amazing experience! David was so helpful and patient making sure we got exactly what we needed. More

by malstar1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Judovits
Jul 27, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2023

Very good and polite service, however I was offered a car in 72 payments, and when I signed the papers I believed I had been distracted and the payment was in 84 months with the same amount as it would have More

by Leo Ara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erika and Frantz
Jul 24, 2023 -

AutoNation Chevrolet West Colonial responded

Hi Leo, we are deeply disappointed by your experience at Autonation Chevrolet West Colonial. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 680-0751 to discuss what we can do to help.

July 19, 2023

Bead services, Bad customer satisfaction, bad car quality, extremely difficult to communicate with the services department More

by eflores80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Timothy White (sales), Brant and Briant (services department)
Jul 25, 2023 -

AutoNation Chevrolet West Colonial responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

July 19, 2023

Its always great to visit Aitonation Chevrolet. The service has now gotten faster. I made an appointment online got there and was checked in promptly and arranged for me to pick up the car. With a More

by mzzmiami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Jul 25, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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