AutoNation Chrysler Dodge Jeep Ram Arapahoe

Dropped vehicle off for recall service. I had a few questions on UConnect(Which is a joke for the NAV systems) and for a phobe issue, on 1 of the 2 phobes I have. I got no ware for resolvin I had a few questions on UConnect(Which is a joke for the NAV systems) and for a phobe issue, on 1 of the 2 phobes I have. I got no ware for resolving the issue. I tried to call the 800 number listed on their website, to get to the Service contact and also tried to call the local phone number. I requested from each number to talk to the service department, and got no ware. I was not allowed to leave a message, so I didnt know what was going on with my truck. I feel like I need to start to look at a competitors truck(Ford GMC) for my next purchase. I have been a Dodge/RAM customer since 1995. But with my 2019 2500 Not sure this was the best purchase at this point. I have my Wife's son who purchased his truck (same size as mine) and my daughter with a 1500 Warlock. I'm really disappointed. I picked my truck up from service and my truck tires were low, my settings were all rest to factory settings, I asked why and was told with the type of recall they performed that will re-set to factory settings. My thought why wasn't that disclosed that there may be resets to factory defaults due to what they are doing to my truck for the re-call. That to me is being honest with a customer. I had to find out when I was leaving the shop which is really upsetting. POOR COMMUNICATION TO A CUSTOMER THAT PAYS FOR SERVICE!! Want to talk more please contact me. More

Service rep was thorough, kind. The guys in the parts department were great! Regarding the work done, there were black fingerprints on my visor. The guys in the parts department were great! Regarding the work done, there were black fingerprints on my visor. More

Great professional service. Kip Kelly was very informative and made sure work was completed in the time I needed for it to be completed so I could pick up my granddaughter. Kip Kelly was very informative and made sure work was completed in the time I needed for it to be completed so I could pick up my granddaughter. More

son muy amables y profecionales te explicate cualquier duda que tengas, gracias Kip Kelley y su equipo duda que tengas, gracias Kip Kelley y su equipo More

I've worked with Bill for a more than a year. He has always completed the requested work in a timely manor. Autonation seems to operated at a high level. He has always completed the requested work in a timely manor. Autonation seems to operated at a high level. More

Fantastic Job! I have been to other Ram dealership for same matter and they didn't even know what the problem was. Autonation Dodge Ram Arapahoe took care of all i I have been to other Ram dealership for same matter and they didn't even know what the problem was. Autonation Dodge Ram Arapahoe took care of all in 2 days. I highly recommended this dealership. More

Very modern facilities. I drove right up and didn't have to wait before the representative began helping me. I drove right up and didn't have to wait before the representative began helping me. More

They always take care of me and keep my car running. They are busy but I don’t trust anyone else with my car They are busy but I don’t trust anyone else with my car More

Stopped in to see service. As always Bill was ready for me when I arrived and made my service visit short and easy. Thanks everyone As always Bill was ready for me when I arrived and made my service visit short and easy. Thanks everyone More

Most thorough Jeep service Ive probably ever received and I’ve owned my Rubicon for 9 years. A++ I’ve owned my Rubicon for 9 years. A++ More