AutoNation Chrysler Dodge Jeep Ram Bellevue

Mike Paulsen is quite possibly the best car salesman in Washington State. My relationship with Dodge of Bellevue has been rocky with one very good transaction and one very unpleasant. I keep coming bac Washington State. My relationship with Dodge of Bellevue has been rocky with one very good transaction and one very unpleasant. I keep coming back because of their service department, in particular Chris Ryder. I met Mike while awaiting service on my 2002 Durango. I was drooling over a beautiful Ram on the showroom floor and had a few questions. I told him the Ram would have to wait, but my wife was hoping for a van to replace the aging Durango. Our budget was tight and we would have to hit a very specific mark. Before I knew it, we were taking a test drive in a brand new Grand Caravan to show my wife. The biggest surprise was not that my wife loved the van, but that she actually enjoyed talking to Mike. He answered her questions without pushing, showed the vehicle as if it were his own, not something for sale. Unfortunately, the van was above our price range and nothing else piqued our interest at the time. Mike asked that we keep in touch and he would help when we were ready to look again. Six months passed and we found a used van on Auto Trader that happened to be at Dodge of Bellevue. I called Mike and again he was quick to help, arranged the test drive and answered all of the questions. The Sales Managers were again unwilling to meet our budget and we were unable to reach an agreement. Mike never once showed frustration or irritation at the situation. He was friendly and even apologetic. The third time was finally the charm. But this time I dealt with Mike via email. I chose a van I had found online, and Mike knowing our situation said he would try, but also recommended an alternative. He had received a used, very low mileage van in amazing condition and asked if we were interested. When we agreed to his inquiry, his next email not only contained the info, but he had pre-negotiated the deal with this managers to very close to the exact numbers we had requested. A test drive and a few signatures later, we had the vehicle we wanted that fit well within our budget. The best part of Mike is that he cares about future opinion. He shared his business strategy of pleasing each and every customer to keep them coming back for future generations of vehicles. We will definitely use him for each and every vehicle transaction. More

Brought my 04 Durango in for service and wanted to 'kick the tires' of the new Durango. Mike was unbelievably helpful, friendly, and no pressure. I felt at ease talking to him about all the features etc, the tires' of the new Durango. Mike was unbelievably helpful, friendly, and no pressure. I felt at ease talking to him about all the features etc, without the feeling of him trying to constantly "close the deal". Because of this openness we were able to agree on a fair price for both my trade and the new durango and I was able to get great financing. All of the staff was nice and friendly. I hate being accosted walking on to a dealers lot and asked immediately "when are you looking to buy?". There was none of that with the sales team. And, Erik Annell in Service is top-notch. He's been my service manager for a over a year, and it was because of him that I looked at the new Durango. Thanks everyone! Love my upgraded ride! More

I have purchased plenty of vehicles before and have to admit that my experience was the best when I was working with Deanna! She listened to my needs and was very helpful and her knowledge of product is e admit that my experience was the best when I was working with Deanna! She listened to my needs and was very helpful and her knowledge of product is excellent! Thank you Deanna! We ll definitely come back again :) More

De Anna was helpful without being pushing and took great care of us throughout the process. We were impressed with knowledge and totally satisfied with her answers to our questions. We would recommend her care of us throughout the process. We were impressed with knowledge and totally satisfied with her answers to our questions. We would recommend her to others without hesitation. More

Wonderful! Wonderful! Wonderful! I couldn't be happier with my experience with Matthew. He was helpful and informative, he never pressured us or try to sell us on upgrades. He stayed late and came in on h with my experience with Matthew. He was helpful and informative, he never pressured us or try to sell us on upgrades. He stayed late and came in on his day off. We purchased a town and country touring and we love it! Thank you to him and his manager and finance deparment. The entire experience from start to finish couldn't have gone any better. More

Dave Tisdial was Great and friendly to work with. Got an awesome deal!! I left with more options on my car than I planned for the same price. awesome deal!! I left with more options on my car than I planned for the same price. More

Marcus, assisted by Terry Flores and Youcef Targui, made this a very easy transaction. Their professionalism was greatly appreciated. Next time I need to purchase a car I would consider this dealership ag this a very easy transaction. Their professionalism was greatly appreciated. Next time I need to purchase a car I would consider this dealership again. More

The team was great! Dave Tisdail, Jeff and the finance manager were wonderful to work with. I did not feel the normal 'pressure' to hurry and purchase. They allowed me and my family to drive several cars, manager were wonderful to work with. I did not feel the normal 'pressure' to hurry and purchase. They allowed me and my family to drive several cars, discuss our options, and found the best vehicle for us and then worked to make the best deal. During the purchase paperwork, the finance manager didn't pressure a warranty but suggested an option based on our deal and finances that worked well for us. The next day, we received a call informing us we had an additional refund coming to us from the lease. I appreciated the extra effort they put in the deal to make it work for us. I have to say this was the BEST experience I have had at a dealership. I plan to return and send my friends and family! Dave spent a great deal of time with me looking at several cars to make sure we found exactly what I wanted. When I returned by myself he remembered the concerns and desires my wife had to find the right vehicle. More

I was a walk in and was introduced to Dave Tisdial. Immediately I felt like I was in good hands, and it was evident that I wasn't dealing with the typical car salesman we all dread dealing with. Instea Immediately I felt like I was in good hands, and it was evident that I wasn't dealing with the typical car salesman we all dread dealing with. Instead Dave turned out to be very friendly, and down to earth, and extremely helpful through the whole process. If you are thinking of going here, definitely ask for Dave. Long story short, I walked out a happy customer with a 2012 Dodge Charger SXT, and no regrets. More

Deanna Woolworth was absolutely incredible! I have purchased a few cars in the past but none of my previous transactions have gone so smooth. Deanna was respectful, honest, and took the time to actual purchased a few cars in the past but none of my previous transactions have gone so smooth. Deanna was respectful, honest, and took the time to actually listen to all of my needs. She didn't rush me or was NOT an overconfident pushy sales associate. This last trip to the dealership definitely is going to leave a very positive and lasting impression. Deanna, thank you for your help and a great car buying experience! More