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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

Overview
Reviews
Vehicles
4.1
1,252 Reviews
AutoNation Chrysler Dodge Jeep Ram Katy is the best place for all things CDJR in the Greater Houston area, and is one of the largest CDJR dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Mason Creek Dr, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new CDJR cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Katy has it all. Visit our website to learn more, and schedule a test drive today!
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21777 Katy Freeway

Katy, TX

77450

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Showing 1,252 reviews

April 22, 2026

Poor customer service, cash price was non-negotiable, vehicle poorly detailed, and long wait time. More

by s.wilson0814
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark
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Apr 28, 2026 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6920. We hope to hear from you.

April 22, 2026

Great service, all my concerns were taken care of, CAMERON was very to my needs More

by rke167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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Apr 26, 2026 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2026

excellent Service by sales staff throughout purchasing process. Very knowledgeable and very helpful in selecting vehicle that best fit my needs More

by troybjay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Aguilar
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Apr 16, 2026 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 01, 2026

Service was fast and good. Tech was friendly and kept me informed of everything that was taking place. More

by Marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Apr 03, 2026 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Marcus, we appreciate you taking the time to leave us a response! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 18, 2026

Frustrating experience with finance department and lied to by salesman, this caused the joy of buying a vehicle experience go into the garbage More

by bguerrero329
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Raphael in sales and Geraldo from finance
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Mar 22, 2026 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we regret to hear that you are displeased with your recent experience with us. We want the opportunity to address your concerns. Please reach out to us directly at (281) 715-6920 when you have a chance. Thank you, and we look forward to hearing from you.

March 03, 2026

Great customer service and prices. Working with Santiago, Diego and Gerardo was truly a pleasure. Love my new Ram! More

by rlarach85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago, Diego, Gerardo
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Mar 07, 2026 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 02, 2026

Best service experience! I will definitely return! Derrick went above and beyond! It’s the little thing that’s I truly appreciated! Such as Derrick having my vehicle ready to More

by amycsan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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Mar 07, 2026 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to leave a review for us at AutoNation Chrysler Dodge Jeep RAM Katy. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 22, 2026

I scheduled an appointment on Friday and explained my overheating warning and weak A/C, which clearly pointed to a bad water pump — and that was indeed the issue. Despite having an appointment, I wasn’t More

by quintana0510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devante
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Feb 23, 2026 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (281) 715-6920. We would appreciate the chance to turn your experience around.

February 19, 2026

Sales lady was very helpful. Answered all my questions. Finance guy was very friendly. The whole process was easy. More

by dwstover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaMeika and Gerardo
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Feb 23, 2026 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 17, 2026

I came in for an oil change and a full vehicle inspection. The service was quick and professional. The staff explained everything clearly and did not try to upsell unnecessary repairs. I really ap More

by jordan23hao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SSA
Report | Print
Feb 21, 2026 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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