AutoNation Chrysler Dodge Jeep Ram Katy

Korey was my rep he provided clear communication and was easy to work with. He was very honest and helpful with everything he did. easy to work with. He was very honest and helpful with everything he did. More

Attentive service and assistance with recall and computer issue. Looking forward to return for warranty repair. issue. Looking forward to return for warranty repair. More

I was not gonna leave a bad review if they at least return my email, but since they didn’t, here it goes… Bought a car there, like all other dealers, time to sell, they are all your friends! When yo return my email, but since they didn’t, here it goes… Bought a car there, like all other dealers, time to sell, they are all your friends! When you need something, they don’t get back to your email. They promised my car was all checked up, not really. Engine air filter awful dirty! I mean, really bad! Cabin filter the same, lots of dry leaves and dead bugs inside the filter! Wiper blades dry and not doing a good job! Sent email to them explaining the problems, but of course, no response. Those are simple things that cost nothing to the dealer to replace, but the thing is all about making more money on the customer! Really disappointed on how they treated me not answering my email. This car will be changed pretty soon, and I was hoping to do business with them again, no more! So if you deal with those guys, check all those things before you buy a car there, because they WILL rip you off! All those things make me think, did they change my oil?? Drove 500 miles with the car, went to change the oil, was disgusting dirty, black! So no, they DID NOT change the oil either! Open your eyes with AUTONATION! More

This dealership did right by me...everyone was very helpful and got me into a beautiful vehicle. Go see Daniel, Raheem or Carlos if you want excellent customer service! helpful and got me into a beautiful vehicle. Go see Daniel, Raheem or Carlos if you want excellent customer service! More

Took my 2018 RAM 2500 for ticking sounds and my service advisor (Buddie) was excellent. His follow up was thorough and was a complete professional. I highly recommend using his services. advisor (Buddie) was excellent. His follow up was thorough and was a complete professional. I highly recommend using his services. More

Diego was very helpful and responded to my requests in a timely manner. My service was fast and hassle free timely manner. My service was fast and hassle free More

Had my Grand Cherokee in for a bit of a fender bender and service - Joshua from collision and Buddy from service were both outstanding - well done! service - Joshua from collision and Buddy from service were both outstanding - well done! More

Good service and do what i need and they have good clients services thank you clients services thank you More

Let me start off by saying the people were nice. Got some repairs done, back door still squeaks. The driver side front wheel area is still making a knocking sound. So I really do not know what was repaired! repairs done, back door still squeaks. The driver side front wheel area is still making a knocking sound. So I really do not know what was repaired!! More

Absolutely abysmal experience. We show up for our appointment and he is not there. He has also not forwarded our info to anyone else. We only wanted to test drive 2 vehicles, but somehow it took them appointment and he is not there. He has also not forwarded our info to anyone else. We only wanted to test drive 2 vehicles, but somehow it took them over 8 and a half hours to do that and finish the paperwork. There was one sales associate jumping between multiple customers. After we were finally able to purchase our vehicle we noticed that there were no floor mats. The sales associate said that it was a mistake and he would order us replacement ones. We have still not received them almost 5 months later and no one will respond to our emails inquiring about them. The manager eventually came by to apologize and asked if there was anything they could do to make up for the horrible service. We asked what he thought would be fair compensation and he said there wasn't anything they could really do, so I don't know what the point of them asking that question was. More