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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

Overview
Reviews
Vehicles
4.2
1,210 Reviews
AutoNation Chrysler Dodge Jeep Ram Katy is the best place for all things CDJR in the Greater Houston area, and is one of the largest CDJR dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Mason Creek Dr, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new CDJR cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Katy has it all. Visit our website to learn more, and schedule a test drive today!
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21777 Katy Freeway

Katy, TX

77450

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Showing 1,210 reviews

August 10, 2023

This is the last time that I will use this dealership. They lack the ability to perform a professional repair. I have used them several times, and have been disappointed each time. I would not recommend d More

by dale.brooker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick, Colby Whal
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Aug 14, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Dale, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (281) 715-6920 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 08, 2023

John was my service technician and he was AMAZING! !! He made sure I was informed about my car every step of the way. More

by agoff28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Aug 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2023

I bought the car. Got it checked and they said there was an oil leak. Took to back to dealer and they would not service it. Said come back. We returned and it needs a More

by jeadams62
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ramzi
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Aug 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM Katy take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 715-6920 -- we hope to hear from you soon.

August 07, 2023

This experience was by far the worst I have ever received from this dealership! I paid $200 to be told nothing! More

by kaitlynsaucedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Louie, jimmy
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Aug 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM Katy take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 715-6920 -- we hope to hear from you soon.

August 05, 2023

Great customer service and prompt service I was in and out just as expected Excellent More

by Garcia23jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
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Aug 08, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 05, 2023

Dealership was clean and Barry Alster was a great salesman.. Knew a lot about his product and was able to explain to me everything I needed to know. More

by hross127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Alster
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Aug 08, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2023

Great experience! Kept me updated with all the work that needed to be done on my vehicle. More

by TIMOTHY.PARISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Aug 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2023

John Johnson did a perfect job on getting my truck repaired on a recall , one day turnaround , and even washed it , thanks John More

by harrisonwelding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Johnson
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Aug 06, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2023

I have had my truck in two different shops including this one and the difference was night and day. I'll never take my vehicle anywhere else for repairs again. Working with Yury was super easy and convenie More

by CPed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yury
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Aug 06, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2023

Fair pricing and quick service. Waited on truck during service, roomy wait area. Service completed as expected. More

by jbm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Aug 07, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

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