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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.2
1,210 Reviews
AutoNation Chrysler Dodge Jeep Ram Katy is the best place for all things CDJR in the Greater Houston area, and is one of the largest CDJR dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Mason Creek Dr, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new CDJR cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Katy has it all. Visit our website to learn more, and schedule a test drive today!
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21777 Katy Freeway

Katy, TX

77450

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Showing 1,210 reviews

July 31, 2023

Working with Luis in the service department at Autonation Dodge in Katy was a wonder experience. He was went above and beyond to make sure that all my concerns were addressed and my car was taken care of. I More

by Mhzurek5
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Luis
Aug 04, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2023

Bought my vehicle there. Was looking for a place to get a rapid appointment. They agreed to a two day appointment so I took my vehicle in for A/C repair. My initial More

by michellec
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kevin and Jennifer
Aug 03, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2023

Excellent sales and finance, perfect experience. I would recommend this dealer to everyone. Thank you Kathy and Melanie. More

by CHRIS NORRIS
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kathy Nguyen, Melanie Vila
Jul 30, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Chris, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 27, 2023

Great and fast service for our warranty repairs. Diego was super helpful. He communicated promptly and got our issue fixed. More

by karlajanice
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Diego
Jul 31, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

July 27, 2023

Poor customer service and had problems that wouldn't be taken care of never again More

by armitage.aaron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Santiago Cavlsebello
Jul 31, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6920. We hope to hear from you.

Jul 31, 2023 -

armitage.aaron responded

No thanks management is the problem also.

July 26, 2023

I had two recalls on my vehicle and service airbag light on. Dropped off my vehicle on Tuesday and work was completed on Saturday. Diego was my point of contact. He is very nice, honest and kept me up to da More

by amankugasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Jul 28, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 24, 2023

I had a great experience with a professional, helpful and friendly service. I’ll definitely return next time. More

by jlaucirica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Morillo
Jul 27, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2023

Jessica Garcia was my sales rep. She was extremely patient and helped me find the exact truck I wanted. More

by Christy
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jessica Garcia
Jul 28, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Christy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 23, 2023

Turn around timing is good. Anthony was my advisor. He was very helpful to me More

by joettagordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 21, 2023

Excellent, professional, good interaction customer. Excellent, professional, good interaction customer Excellent, professional, good interaction customer More

by i.olujimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Jul 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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