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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

Overview
Reviews
Vehicles
4.1
1,227 Reviews
AutoNation Chrysler Dodge Jeep Ram Katy is the best place for all things CDJR in the Greater Houston area, and is one of the largest CDJR dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Mason Creek Dr, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new CDJR cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Katy has it all. Visit our website to learn more, and schedule a test drive today!
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21777 Katy Freeway

Katy, TX

77450

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Showing 1,227 reviews

July 18, 2023

My service advisor Derrick made this experience stress free. My 2021 Dodge Durango had a recall and AutoNation took care of everything. The recommended services on my jeep were completed with ease. Derric More

by directlyme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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Jul 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

July 18, 2023

We have been treated really well by Ricky and Diego. They worked hard to make things happen More

by benhursrodrigues
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky, Diego
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Jul 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2023

Great and fast service ! Always on top of their game ! Definitely coming again for another service More

by Daniela M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Jul 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Daniela, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2023

This dealer was absolutely amazing. My service advisor Diego made this experience stress free. My 2022 Grand Jeep Cherokee L had a recall and AutoNation took care of everything. The rec More

by ATKINSSLATERNATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
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Jul 20, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 16, 2023

They are not responsive in the service department at all. I spent 2 months trying to get warranty service completed. I had to hound the service rep he never reached out once on his own accord. I am convinced More

by lovefearout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Johnson
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Jul 20, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6920. We hope to hear from you.

July 13, 2023

Excelente servicio y atención ! ! Siempre que tienen que asistirme muy amables y dispuestos en colaborar More

by pablosalazar1701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Jul 17, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Siempre estamos aquí para brindar un servicio excepcional a un precio excelente. ¡Esperamos que nos considere nuevamente en el futuro!

July 13, 2023

Prompt service Cody was very helpful and knowledgeable they went above and beyond my needs friendly More

by GreenHulk1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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Jul 17, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

It was easy to schedule and service was prompt. Waiting area was well equipped for desks and internet conn. More

by Rms911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
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Jul 17, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 12, 2023

As always my vehicle was serviced without problems. I waited and it took about 1 hour as I was told it would take. Service completed and vehicle washed and returned to me. Great! Service Rep. made s More

by pappyfo
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Deago Great Job
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Jul 17, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2023

Had to take my23 Jeep Grand Cherokee in for a recall. Just got the letter the day before. But the service techs and writers took me in immediately and got this recall inspection done in an hour. Washed m More

by mikeholmescpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of their names
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Jul 17, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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