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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

Overview
Reviews
Vehicles
4.2
1,213 Reviews
AutoNation Chrysler Dodge Jeep Ram Katy is the best place for all things CDJR in the Greater Houston area, and is one of the largest CDJR dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Mason Creek Dr, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new CDJR cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Katy has it all. Visit our website to learn more, and schedule a test drive today!
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21777 Katy Freeway

Katy, TX

77450

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Showing 1,213 reviews

June 11, 2023

No communication skills bad management for service never keep their word on the time that they say that you're going to get an appointment More

by joereisert1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember his name
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Jun 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 715-6920 to discuss what we can do to help.

June 11, 2023

Excellent service experience. Service advisor communicated very well and timely. I'm very pleased with the turnaround time and help securing the cost coverage through my extende More

by dcorey74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in Service Dept.
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Jun 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 11, 2023

Service is very bad the guaranty you buy at the dealership to hard make fix tings is cover. More

by Walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego at that time
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Jun 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Walter, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Katy. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6920. We hope to hear from you.

June 09, 2023

Great Job with our Company vehicle. Luis was super helpful and delivered our repaired vehicle before the promised date and time. More

by Katy Funeral Home
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Jun 14, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2023

Excellent service Luis helped us in everything I needed and solved the problem that I had very happy with the service More

by jessie_dm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
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Jun 14, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2023

Great Service person. Did A great job Helping With my Problem With My Truck Service More

by Baba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Chatman
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Jun 14, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2023

Thank you! I was in quickly and all my concerns were addressed with a smile More

by Why
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Jun 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2023

Everything was great Jimmy was helpful but Alex made me wait until Jimmy got back from lunch. He couldn’t just hand me my car keys so disappointed about his customer service. More

by Brendaanahi85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy, Alex
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Jun 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 715-6920. We hope to hear from you.

June 08, 2023

Had a regular maintenance service done here for my dodge Challenger. Scheduling the was quick and they offered a complimentary car wash which was really cool More

by ahsan_
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jun 12, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 07, 2023

First, my service advisor, Korey Austria, immediately came out to greet me and start my service. He gave me a time tgat my truck would be ready, and he met that time. He was very polite and helpful. More

by Rodandzem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Austrie
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Jun 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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