AutoNation Chrysler Dodge Jeep Ram Katy

Awesome! Very friendly and patient to work with! We told them what we wanted and they were able to make it happen! Very friendly and patient to work with! We told them what we wanted and they were able to make it happen! More

I purchased a used vehicle April 2nd the salesman ensured me it throughout some of point system inspection by Autonation. I heard the belts squeaking and of he told me no problem just have it in and I will t me it throughout some of point system inspection by Autonation. I heard the belts squeaking and of he told me no problem just have it in and I will them take care of that issue. I said, there’s no rush for the paperwork. As I was already approved by my credit union. The promise to take care of the issue. Fast forward less then 12 hours after the sell the check engine light comes on. I immediately email the salesman on Sunday April 3rd, to inform him. He emails back no problem, when you bring it in for the belts, they will take care of that. Now I receive a call from the dealership after taking the car. The car is missing the in-take duct or whatever it is which caused the check engine light to come on. That will be $700 and the belts need to be replaced and that will be $400. Plus we’re not sure but the belt pulleys maybe need to replaced. That will be additional on top of the other charges. I then reached out to Mr. Cameron Wright who sold me the car about the charges. He told me, he wasn’t in on that day would follow up when he returned to work. Upon his return, I was told Autonation wasn’t covering anything and the car was sold as is. Just Wow!!!!! O More

Excellent customer service very friendly and very good work. Thanks for the good work and kind customer support. work. Thanks for the good work and kind customer support. More

Very quick service. The service advisor was extremely polite and helpful. Got me in and out in no time. The service advisor was extremely polite and helpful. Got me in and out in no time. More

Kathy was excellent in seeing everything was handled properly and keeping me informed during the whole process. Went very smooth as an out of state buyer. properly and keeping me informed during the whole process. Went very smooth as an out of state buyer. More

Service rep, Justin was awesome and helpful. Oil and filter change/tire rotation were part of the Jeep Wave program and we didn't get charged, so the price was great. Went there on a Friday mo Oil and filter change/tire rotation were part of the Jeep Wave program and we didn't get charged, so the price was great. Went there on a Friday morning and had to wait an hour and a half. Will go mid week next time. Clean waiting area and restrooms. More

My salesperson Eric was great. Very helpful and knowledgeable. He went out of his way to accommodate my need to complete the deal quickly. I also appreciate the sales manager in fi Very helpful and knowledgeable. He went out of his way to accommodate my need to complete the deal quickly. I also appreciate the sales manager in finding extra incentives to get the best possible price. I was a bit annoyed with the finance person (Dan?) who kept pressing me on the extended warranty/service packages after I said I wasn’t interested. More

Dealership was clean and well organized. Justin helped us out and he was great. He was very friendly and knowledgeable and made sure to answer all of our questions. Justin helped us out and he was great. He was very friendly and knowledgeable and made sure to answer all of our questions. More

Great service love my new Jeep couldn’t be happier Thank you Jessica for your help you Jessica for your help More

Justin was great >his enthusiasm that early in the morning was packed with good energy!! morning was packed with good energy!! More