AutoNation Chrysler Dodge Jeep Ram Katy

Been trying to get my car serviced for months bad service never has a loaner this is the worst dealership I’ve bought in a car or even got service from I also got my car repaired at the collision center car never has a loaner this is the worst dealership I’ve bought in a car or even got service from I also got my car repaired at the collision center car was not repaired hundred percent I have a noise in my tire I have smoke coming out of my AC vents and they can’t tell me what’s wrong with it it takes months i’ve been to two dealerships and all the same By far the worst dealership ever never ever by car from Auto Nation again More

I had a great experience with the service of my 2019 RAM 1500. Korey was very helpful and kind. He listened to my issues and made sure that I had a loaner due to the long wait on the parts to fix my truck. 1500. Korey was very helpful and kind. He listened to my issues and made sure that I had a loaner due to the long wait on the parts to fix my truck. This has by far been the best service I've had at this dealership. I'm a longtime customer, since 2001. Thank you so much Korey for taking such good care of my truck. More

It was truly a pleasant experience to buy a truck from you. The salesman was nice, knowledgeable and honest. the finance lady was pleasant showed all of the extras but not pushy. There were no hidden f you. The salesman was nice, knowledgeable and honest. the finance lady was pleasant showed all of the extras but not pushy. There were no hidden fees like tomball dodge tried to do. More

Caleb was super helpful! Financing was very easy. Sales manager was very attentive. I highly recommend these guys! Financing was very easy. Sales manager was very attentive. I highly recommend these guys! More

I was early to my appointment and they took me right in. Korey was very helpful. Korey was very helpful. More

I’ve taken my vehicle here a few times for the scheduled maintenance but the last two times, the wait time was 4 hours and 3.5 hours. This last time they lost my lugnut key. Two weeks after my appointment, maintenance but the last two times, the wait time was 4 hours and 3.5 hours. This last time they lost my lugnut key. Two weeks after my appointment, I had a flat and the key was nowhere to be found. I went to the dealership and Diego in service couldn’t find it. He told me he would check with the tech the next day but never called me back. I made multiple attempts to call and finally got Ray in Service. He was supposed to see what he could find out and call me back but I still have not heard from him. I NEED THE LUGNUT KEY!!! They lost it and should replace it. I guess since my services have already been paid for, they don’t think I rate good customer service because this is definitely NOT good customer service. More

Very accommodating, they give you want you need, very nice representative, very helpful and quick service. nice representative, very helpful and quick service. More

This is the worst service center i have ever seen. I have given my brand new car for the first oil change and AutoNation gave me a worst experience.they dont care about your vehicle. They have left a I have given my brand new car for the first oil change and AutoNation gave me a worst experience.they dont care about your vehicle. They have left a big scrath mark on car ful tank lid and oil shoe marks around driver's foot rest area, over head area. They didnt care about atleast cleaning the marks. I would not recommend this service center. More

AutoNation Chrysler Dodge Jeep Ram Katy Diego the sales manager and Chris the salesman were very helpful and great work with . manager and Chris the salesman were very helpful and great work with . More

My first service experience was not as expected. I brought my car in for the first oil change expecting it to take an hour or less. Over two hours later I still had not been approached by my service I brought my car in for the first oil change expecting it to take an hour or less. Over two hours later I still had not been approached by my service advisor. I walked over to the service desk and happened to see my car ready. My service advisor was no where to be found. After standing in the service area for five minutes another advisor found someone to complete my paperwork. More