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AutoNation Chrysler Dodge Jeep Ram Katy
Katy, TX
1,213 Reviews
AutoNation Chrysler Dodge Jeep Ram Katy is the best place for all things CDJR in the Greater Houston area, and is one of the largest CDJR dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Mason Creek Dr, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new CDJR cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Katy has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,213 reviews
August 04, 2022
As busy as they were and dealing with today market with man power shortages and part backorders. They still were friendly and did a great job. Even the people that answered the phones cared and tried to be man power shortages and part backorders. They still were friendly and did a great job. Even the people that answered the phones cared and tried to be helpful More
by michael J
Employees Worked With
Diego
August 04, 2022
Great service ! , everything was efficient and clean and made it very easy experience. Alejandro was very helpful and understanding . , everything was efficient and clean and made it very easy experience. Alejandro was very helpful and understanding . More
by Aleidalia32
Employees Worked With
Alejandro
August 04, 2022
They provided me the service I needed even when not having an appointment. Waiting room is clean and coffee maker is great, I loved the vanilla late. having an appointment. Waiting room is clean and coffee maker is great, I loved the vanilla late. More
by Elmerzel66
Employees Worked With
Diego
July 31, 2022
Personalized attention, very attentive and great communication. Kathy was amazing updating me on my build. The purchase process was streamlined and almost completed prior the day I went to pick up communication. Kathy was amazing updating me on my build. The purchase process was streamlined and almost completed prior the day I went to pick up the truck. Very satisfied with the end result. More
by Cristian2cr
Employees Worked With
Kathy N
July 31, 2022
I will never use this service department again. They had my son's car for over a month and the only way we finally got their attention was to go down to the dealership in person and demand to spea They had my son's car for over a month and the only way we finally got their attention was to go down to the dealership in person and demand to speak to the Service Department Manager. They wouldn't answer the phone, return phone calls, return text messages until days later. This company is clearly not concerned about customer service. I have two Dodge vehicles and will never bring any of my vehicles ever again to AutoNation Dodge Katy. In addition, we are in the market for a new vehicle for myself and had planned to look at a Jeep Grand Cherokee. I will also not buy from their dealership. Their horrible customer service and lack of communication just cost them a customer for years to come. I will also make sure to let all of my co-workers and friends know about my experience. If it was possible to give ZERO stars on this review I would have. More
by veronica.brewer
Employees Worked With
Diego
July 29, 2022
The service from Derek and the service department was excellent. From the arrival until the return of the vehicle not a single glitch. Everything was OUTSTANDING!!! excellent. From the arrival until the return of the vehicle not a single glitch. Everything was OUTSTANDING!!! More
by Sebakiko
Employees Worked With
Derek & Mike
July 29, 2022
Good location, no unnecessary fancy building, customer friendly, quick decision making. Would have been happier if it was a smooth delivery of my truck friendly, quick decision making. Would have been happier if it was a smooth delivery of my truck More
by Biswajoy Das
Employees Worked With
Darion Shield
