Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Chrysler Dodge Jeep Ram Katy
Katy, TX
1,220 Reviews
AutoNation Chrysler Dodge Jeep Ram Katy is the best place for all things CDJR in the Greater Houston area, and is one of the largest CDJR dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Mason Creek Dr, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new CDJR cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Katy has it all. Visit our website to learn more, and schedule a test drive today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,220 reviews
August 06, 2022
Check engine light on, gas cap light came on briefly and bluetooth was disconnecting. Made an appointment and early the next day we were all set only needing a new battery which was great news because we ha bluetooth was disconnecting. Made an appointment and early the next day we were all set only needing a new battery which was great news because we hadn't experienced all that just due to a bad battery so I was thinking much bigger problem. Honest, fast and friendly service. More
by BenT
Employees Worked With
Service
August 06, 2022
Terrible experience. Third time I have had bad expericineces here. Arrived at 701am, appointment was at 7. Sat in vehicle until 709. Spoke with Service guy left. Received Third time I have had bad expericineces here. Arrived at 701am, appointment was at 7. Sat in vehicle until 709. Spoke with Service guy left. Received a call at 1030 he was going to check on something and let me know. At 3pm I started calling him leaving messages. Then I called the main dealership, was transferred put on hold then asked for him and I was put through to his phone which again went to message. Eventually spoke to a human being, and yes she put me on hold. I used another phone, while first was on hold, to call the dealership again, got hold of another lady who could not get hold of anyone in the service dept. She said she would send them a message. Great no Vehicle for me until tomorrow! Service guy casually calls me the next day as if everything was ok! I spoke to the manager who delivered my vehicle at 315pm. So they had it from 7am Monday to 315 pm Tuesday to get two new key fobs! Oh and BTW they did not clean it at all as advertised. Simialr experiences in the previous two times, but this was the worst. Time to find another service dept. More
by Mark
Employees Worked With
Michael Sosa
August 05, 2022
Helpful friendly service. There was a recall on our Jeep Gladiator. They replaced part quickly and returned it washed and vacuum the inside. There was a recall on our Jeep Gladiator. They replaced part quickly and returned it washed and vacuum the inside. More
by BK3776
Employees Worked With
Diego
August 04, 2022
As busy as they were and dealing with today market with man power shortages and part backorders. They still were friendly and did a great job. Even the people that answered the phones cared and tried to be man power shortages and part backorders. They still were friendly and did a great job. Even the people that answered the phones cared and tried to be helpful More
by michael J
Employees Worked With
Diego
August 04, 2022
Great service ! , everything was efficient and clean and made it very easy experience. Alejandro was very helpful and understanding . , everything was efficient and clean and made it very easy experience. Alejandro was very helpful and understanding . More
by Aleidalia32
Employees Worked With
Alejandro
