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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

4.4
1,190 Reviews

21777 Katy Freeway

Katy, TX

77450

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Showing 1,190 reviews

October 26, 2023

Good. Efficient, was told a time frame and right on time. Clean and descriptive service. More

by Louisram218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick,Foreman
Oct 27, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

October 26, 2023

Not professional. .. Took my jeep for a check engine light took them 3 weeks to diagnostic.. when they returned to me. Battery was death. Have to buy a new battery.. an More

by dionlopez38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reynon
Oct 27, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (281) 715-6920 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

October 23, 2023

Service department was excellent and kept me up to date on the status of my vehicle! More

by Vanity Arocena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Firas
Oct 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Vanity, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM Katy! Feel free to stop by if you ever need any more help.

October 22, 2023

Deal went exceptionally well! Traded in my 2022 Ram 3500 as I needed to down size vehicles. Went to a Ram 1500 Limited wow cool truck they made it so seamless and easy to get it d More

by martin.4570
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron
Oct 24, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 20, 2023

This was my first time visiting this dealership and get something done on my vehicle overall it was really good More

by Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi Santos, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

October 20, 2023

Por este medio les comunico que el AutoNation RAM Katy tiene un servicio muy bueno gracias Anthony More

by yuneisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 23, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hola, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que pueden confiar. ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

October 19, 2023

work done as always. Keep up the great work and don't change a thing. More

by pappyfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Vogel
Oct 21, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 16, 2023

Once they get the parts in, the dealership got the repairs done before end of the week. More

by Pmonaghan78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey
Oct 18, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2023

Not sure about sales department, but the service department is slow and not very attentive. Even with an appointment I wait in line at least 20 minutes. I will be getting my service done at another More

by melissamdawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can not remember
Oct 18, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (281) 715-6920 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 11, 2023

Sales Lady Kathy was nice, but Sales Manager was too pushy. He tried to stop me from leaving when it was getting dark, and wanted to know why I needed to leave. This was not a good experience for me, as More

by sueg
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Kathy
Oct 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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