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AutoNation Chrysler Dodge Jeep Ram Katy

Katy, TX

Overview
Reviews
Vehicles
4.2
1,210 Reviews
AutoNation Chrysler Dodge Jeep Ram Katy is the best place for all things CDJR in the Greater Houston area, and is one of the largest CDJR dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Mason Creek Dr, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new CDJR cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Katy has it all. Visit our website to learn more, and schedule a test drive today!
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21777 Katy Freeway

Katy, TX

77450

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Showing 1,210 reviews

April 04, 2022

They absolutely do not want you to use your own financing. It’s unbelievable that you can’t walk in with an already approved loan from your bank for the amount of the car that you want to buy and More

by walter_olmstead
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darian
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Apr 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM Katy take our reviews very seriously. If you'd like, please contact our General Manager at (281) 715-6920. We'd appreciate the chance to make your experience a positive one.

April 04, 2022

Our sales Associate Barry Alster was GREAT! ! However, paying for our Jeep Compass and only being able to pay for half of our balance was terrible. We shouldn't have to be penalized for other's More

by BCaudle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Alster and Hunter.
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Apr 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, we appreciate you taking the time to leave us this feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 715-6920 to discuss what we can do to help.

Apr 06, 2022 -

BCaudle responded

Yes your GM can contact William at 832-276-2555.

Apr 10, 2022 -

BCaudle responded

Fix our Eco Systemon our Brand New 2022 Jeep Compass. Also make it so we can pay off the Vehicle now with no penalties.

April 04, 2022

Do great work any problems are dealt with and resolved. My advisor is the best and knows her job and my needs. More

by pappyfo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aiuella Foreman
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Apr 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 04, 2022

Muy buen servicio, atención y excelente vehículos . Súper recomendado si está buscando el auto o la camioneta correcta. More

by Francisco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzales
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Apr 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Francisco, gracias por tu valoración positiva. Siempre estamos aquí para brindar un servicio excepcional a un precio excelente. ¡Esperamos que nos considere nuevamente en el futuro!

April 04, 2022

The service was nice and clean and quick response time. Friendly customer service. Thanks Dodge. More

by BIGRED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
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Apr 08, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 03, 2022

Went in for an oil change. Work was done fast. Nice facility. Truck was returned to me in same condition as I dropped it off. More

by jalopyjunk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Foreman
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Apr 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2022

Great location, service offers, something I wouldn't mind keeping as my go to service shop or consider for future car buys. More

by Gerush7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Soto
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Apr 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, we really appreciate your feedback! Thank you, and have a fantastic day!

April 01, 2022

Closest dealership to me, was quoted 1&1/2 hours for an oil change. It took 3 hours. The service advisor did not quote me it was the guy who checks cars in. I was ok waiting but I would have left and came More

by BCAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Apr 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (281) 715-6920 so we can assist you further.

March 31, 2022

Took my vehicle in for an oil change Buddy was very professional and the service was quick. More

by RC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy
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Apr 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 31, 2022

Better than most dealerships. Service times could be better, and bring back the loaner cars. More

by Efire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aieula Foreman
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Apr 05, 2022 -

AutoNation Chrysler Dodge Jeep Ram Katy responded

Hello, Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

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