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AutoNation Chrysler Dodge Jeep Ram North Phoenix
Phoenix, AZ
1,370 Reviews
If you're shopping for a new or used vehicle in Phoenix, be sure to visit AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. Located just off of the 17 near Bell Road, our showroom is easy to find, too. So whether you're trading-in for a new car, truck, or SUV, or are looking for a quality used vehicle, we are sure to have something here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,370 reviews
September 14, 2022
Worst service I have ever had. Will not answer phone, Won't return voicemails, Said the part was back ordered-three months later, it turned out they never ordered it, they let me l Will not answer phone, Won't return voicemails, Said the part was back ordered-three months later, it turned out they never ordered it, they let me leave the shop with an unsafe vehicle that the work order quoted "death wobble". On top of all that, they were rude and belittling. Absolutely go somewhere else. Didn't even fix the problem, I had to take the vehicle to an entirely different dealer. More
by john
Employees Worked With
Nicholas
September 12, 2022
Very good people to work with, with they got my work done successfully and did it all within my warranty. Also was able to use my pre-purchased oil changes. It was nice being able to schedule the appointme successfully and did it all within my warranty. Also was able to use my pre-purchased oil changes. It was nice being able to schedule the appointment over the Labor Day Holiday weekend and bring it in the following day with real people answering the phone. Lamar, the service rep was great to work with. More
by Jbspei
Employees Worked With
Lamar
September 12, 2022
Dealership was easy to do business with, they were fair and honest about pricing. No pushy tactics or crazy pricing games or add-ons. Charlie was friendly and entire buying process was fairly quick. I will and honest about pricing. No pushy tactics or crazy pricing games or add-ons. Charlie was friendly and entire buying process was fairly quick. I will definitely revisit Autonation Phoenix for my next vehicle. More
by MTA
Employees Worked With
Charlie and Max
September 11, 2022
We have had multiple vehicles taken to this dealer for warranty service. VERY FRUSTRATING… to make an appointment, we have always had to drive to the dealership, as over the course of 4 years, they NE warranty service. VERY FRUSTRATING… to make an appointment, we have always had to drive to the dealership, as over the course of 4 years, they NEVER ANSWER THE PHONE except at main switchboard where we have been able to leave messages that NEVER get returned. As for updates on the service, we have (though a rarity) received updates in the first day of service, but if it goes longer than that the only way to get an update has been to drive to the dealership. In the most current service, we need a part for our windshield washer reservoir on our vehicle with only 6,600 miles on it (under warranty). Since the vehicle is drivable, we have the vehicle but wit a non-functioning windshield washer. BUT, the ONLY update on parts arrival was after a week when I drove to the dealership for an update. It is now approaching a month and still no call to say part arrived or to provide a status. Incredibly frustrating on so many levels. There will soon be opportunity to invoke lemon law on the vehicle… just too bad there was no such thing for the dealership itself. This may or may not be representative of the experience of others, but does represent personal experiences…now and in past personal experiences with the dealership. More
by Arizona_Guy
Employees Worked With
Unsure (as first one quit after checking in vehicle)
September 11, 2022
Scheduled maintenance 2weeks out. They were re-paving the road entering dealership. Service was good one suggestion is for service writer or dealership to pull up prior maintenance re They were re-paving the road entering dealership. Service was good one suggestion is for service writer or dealership to pull up prior maintenance records to avoid duplicate service. My mistake had diff fluid changed realized it was changed 15k miles back was a $190 oversight. More
by mkmiele
Employees Worked With
New service writer
