Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Chrysler Dodge Jeep Ram North Phoenix
Phoenix, AZ
1,370 Reviews
If you're shopping for a new or used vehicle in Phoenix, be sure to visit AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. Located just off of the 17 near Bell Road, our showroom is easy to find, too. So whether you're trading-in for a new car, truck, or SUV, or are looking for a quality used vehicle, we are sure to have something here for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,370 reviews
April 01, 2022
When we first arrived, we were not rushed upon by anyone, no one was too over eager to engage with us. We were allowed time to browse. Not the typical experience we have seen in the past. We were sure what w no one was too over eager to engage with us. We were allowed time to browse. Not the typical experience we have seen in the past. We were sure what we were looking for, but then there were two trucks to choose from. After going back and forth on them, Riad was VERY patient with us and were never rushed, we made our choice. John, the sales manager, engaged with us several times during the process and help us feel totally comfortable with all things. We did have to follow-up a few time after for some minor things, but all around, we felt good. Thanks AutoNation!! We Love our RAM 1500, the white one! More
by David S
Employees Worked With
Riad, John
April 01, 2022
I waited on AutoNation one way or another the past month to address issues with my new purchase. I purchased the truck from AutoNation Dodge with the check engine light on and a faulty screen. They agreed t to address issues with my new purchase. I purchased the truck from AutoNation Dodge with the check engine light on and a faulty screen. They agreed to cover the check engine light, but at the time of sale I was not aware of the screen and only brought it to the dealerships attention the Following day, well within my return time on the truck. The gentleman the night before who sold me the warranty package was explicitly clear on the fact that it covered everything, bumper to bumper on my vehicle. I didn't want the warranty package at first and remember having this exact conversation with him as it was one of the key factors in my decision to purchase it. Even though I brought it to their attention and they had told me about the warranty package I figured they would get it fixed. From what I can tell from your AutoNation Ford location, which has been incredibly hard to get in contact with as no one picks up the phone and I was only able to get a call back after calling corporate by mistake, was that the warranty does not cover my screen nor the check engine. I know that the check engine light should still be covered under the we owe but I can't believe I was mislead to put it mildly into getting the warranty. They straight up lied. I run a business, I bought vehicles for family members, I anticipate buying any more vehicles. I liked my experience with Max my salesperson. This however has been an absolute nightmare not worth my time or money. I am respectful, honest, and understanding, and I also have no problem taking my business elsewhere or leaving this review, which ironically AutoNation keeps asking for via email. I am sorry to have purchased my vehicle from them and would not recommend. They have not apologized for misleading me, nor attempted to resolve my issues. Jesse one of their sales managers has never called me back. More
by ballperegrine
Employees Worked With
Jesse, Max
April 01, 2022
Perfect again. I appreciate these folks. They are kind and prompt with my company vehicles. Always provide me with concerns and advice for the next service and alwa I appreciate these folks. They are kind and prompt with my company vehicles. Always provide me with concerns and advice for the next service and always look into every need I have when explaining the issues Im having with the vehicles. More
by wahlborgelectriccompany
Employees Worked With
Izzi
March 31, 2022
The experience I had was a very pleasant one. I brought my Journey in for some service along with my 100,000 mile inspection. I received a quote prior to the work being done. My only concern i I brought my Journey in for some service along with my 100,000 mile inspection. I received a quote prior to the work being done. My only concern is that I came in at 9 a.m. and my car wasn’t ready until 6:30 p.m. which meant I had to find a ride the next day since I was out of range for a complementary Uber. other than that my service manager was very nice to work with and did a great job of keeping me informed. More
by Gerri Pentecost
Employees Worked With
Steve Rogers and Nicolas Thomas
March 31, 2022
These guys stepped up and fixed all the concerns I had with my truck. They even went further and flashed a new brake controller I installed into my truck so it would display properly on my instrument pane with my truck. They even went further and flashed a new brake controller I installed into my truck so it would display properly on my instrument panel. Top notch. More
by michealelrod
Employees Worked With
Jon Jucius
March 31, 2022
Ahmed was great. Had a special need and Ahmed was willing and able to accommodate it. Nice not to hear no when you ask for something. Had a special need and Ahmed was willing and able to accommodate it. Nice not to hear no when you ask for something. More
by Stan.springsteen
Employees Worked With
Ahmed
