AutoNation Chrysler Dodge Jeep Ram North Phoenix - Service Center
Phoenix, AZ
846 Reviews of AutoNation Chrysler Dodge Jeep Ram North Phoenix - Service Center
Called Monday about 3:30 PM. Talked to Taz Asked for price on oil change for 2012 ram 2500. She said up to 107.00, I said I wanted full synthetic and it is a diesel, she said 107 Talked to Taz Asked for price on oil change for 2012 ram 2500. She said up to 107.00, I said I wanted full synthetic and it is a diesel, she said 107.00, I remined her full synthetic and it is a diesel, she said yes 107.00 plus tax, so I made appt. for Thursday. I was there early first in line, was served third because Mr. Hernandez was late. He wanted to move my truck in, I asked him on price on fuel filter change, he gave me price of over 200.00 I said no that's over twice an oil change. Mr. Hernandez informed me oil change is over 250.00. I explained Taz gave me quote over phone of 107.00 plus tax. Mr. Hernandez said no she gave wrong price to you, that price is for a Hemi. so I left! Very upset. I was a contractor when me, or estimator, gave a quote that was it. I've never said someone gave you wrong price. More
Nick in service worked with a third party to help get the parts I needed for my van and helped with the warranty when the third party wouldn't work with it. It took a while to get the parts because the third parts I needed for my van and helped with the warranty when the third party wouldn't work with it. It took a while to get the parts because the third party didn't really know what they were doing. Once Nick worked with the manager at the third and got the parts, everything was done quickly. More
Is close to my house and people are nice especially the service advisor Nicholas Thomas. I like the service but what l don't like they wash my car and made it dry in the sun and they didn't dry it with service advisor Nicholas Thomas. I like the service but what l don't like they wash my car and made it dry in the sun and they didn't dry it with a towel, they left water spots on the car. But thank you very much! More
I have been to this dealer multiple times and did NOT have a good experience but this time I went in for a simple oil change and have them look into why my A/C recirculation fan was not functional even t have a good experience but this time I went in for a simple oil change and have them look into why my A/C recirculation fan was not functional even though it was on but via the push button and the touch screen. They are was returned to me with oil change completed and parts on order for the A/C. This was completed sooner than expected. So Kudos for that. Now why would you tie the A/C fan through a sun sensor? Why should the car care if the about the sun period. A/C should care.... but kudos to the dealership for this trip. More
Service technician Carl did a great job. Highly recommended! Advocated for me for warranty repairs and got me taken care of with spending very little money. Much appreciated. Highly recommended! Advocated for me for warranty repairs and got me taken care of with spending very little money. Much appreciated. More
Came in for service, repairing my Jeep of 2 manufacturer recalls. Greeted promptly, told what was to happen and finished within time promised. Nothing but praise for the service team here! recalls. Greeted promptly, told what was to happen and finished within time promised. Nothing but praise for the service team here! More