AutoNation Chrysler Dodge Jeep Ram North Phoenix - Service Center

The customer service was great. Drop my car off on a wednesday and by monday nothing had been worked on other than driving it to find only one of the issues. Drop my car off on a wednesday and by monday nothing had been worked on other than driving it to find only one of the issues. More

Poor communication in service department. I have never experienced it. I went there to find out what was wrong with my car. I called for three days and find out the number that was given to m I have never experienced it. I went there to find out what was wrong with my car. I called for three days and find out the number that was given to me must have a fake number and voice mail. After calling and speaking to the appointment dept, I finally got answer. It took a week to get an answer on what was wrong with my car. Then I had to call to find out when my car was ready. To find out that the service adivsor was dialing the wrong area code. I know that the advisor was new but someone should have help him out. I've gone to this dealership for service before but never have I had the experience this time around. Need some approvements on communication with the customers. More

Service department did not provide sufficient communication about status of my vehicle repair. Contacting a live service representative was extremely difficult and voicemails I left went unanswer communication about status of my vehicle repair. Contacting a live service representative was extremely difficult and voicemails I left went unanswered. More

You guys are awesome! Nick always takes great care of me and the rest of the staff is always very helpful! I recommend you guys to all of my friends! Please keep up your g Nick always takes great care of me and the rest of the staff is always very helpful! I recommend you guys to all of my friends! Please keep up your great customer care! More

Nicholas Thomas does a great job making sure things go well and has genuine concern for the client. well and has genuine concern for the client. More

Our service was performed by friendly, professional staff that ensured everything was as it should be. Promptly completed and to our complete satisfaction. Our service rep Nicholas Thomas was excellent to wo that ensured everything was as it should be. Promptly completed and to our complete satisfaction. Our service rep Nicholas Thomas was excellent to work with. More

Treated with such great hostility I brought my Jeep in for a recall repair they took care of me. for a recall repair they took care of me. More

good visit for a oil change. will be back again. Markus gains is a good service advisor. will be back again. Markus gains is a good service advisor. More

We find the service here to be outstanding. We appreciate our rep. as he is always professional, communicative and efficient. We have had several jeeps and for each one we have received the sa We appreciate our rep. as he is always professional, communicative and efficient. We have had several jeeps and for each one we have received the same high quality service from our rep. And the entire service team. More

Super service and professional staff. Very easy to schedule service great facilities would highly recommend them Very easy to schedule service great facilities would highly recommend them More