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AutoNation Chrysler Dodge Jeep Ram North Phoenix - Service Center

Phoenix, AZ

4.5
847 Reviews

847 Reviews of AutoNation Chrysler Dodge Jeep Ram North Phoenix - Service Center

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January 05, 2023

Nicholas Thomas is always a great service advisor whenever I take my car in for service. More

by chuckntana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Thomas
Jan 09, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jan 09, 2023 -

chuckntana responded

You are quite welcome.

January 04, 2023

Easy to schedule appointment online - Great service with a reasonable wait time. Very courteous staff. More

by Dperez24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name - worked morning on Saturday
Jan 06, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 02, 2023

My advisor (Guy) was better than most I’ve had in terms of timely communication (since Maureen left all my other advisors have communicated terribly) but the rattling in the front of my 2019 Ram is still u More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guy
Jan 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi Ray, thank you for taking the time to share your feedback with us. Please call our General Manager at (480) 630-2825 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

January 01, 2023

Excellent service, car was ready when promised. Service advisor was knowledgeable and friendly. Will be going back. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Jan 03, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 31, 2022

My service advisor was great and professional. I waited for my car to be serviced. Jimmy took the car in and delivered it back to me on time and as promised. Very pleased with jimmy and the deale More

by Bahjat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Troutt
Jan 03, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 25, 2022

The bumper of my Jeep was damaged during my visit which I didn’t notice until I was already at home…I also waited outside in line for almost 15 monies behind one customer before the customer told me I had to More

by Kenaustin3rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Dec 27, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 630-2825 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

December 24, 2022

I pulled in late on Friday afternoon and needed an oil change because I was driving to Canada on Saturday morning. The team was nice enough to squeeze me in. More

by Audio Addictions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m in Canada and can’t remember their names!Sorry
Dec 27, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

December 23, 2022

They charged me 1100 dollars to change the wrong part on my car and want to take no responsibility for it. Not to mention it took them 2 weeks to do it. Terrible service. Would not recommend More

by Pablobusta640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maxwell
Dec 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2825 to discuss what we can do to help.

December 21, 2022

I was not impressed with the overall experience although I did appreciate The Service Manager Jordan. He was very sincere and genuine in his communication. Also in keeping me updated. More

by fullcircleranch7601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorden
Dec 24, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

December 19, 2022

Work was exceptional, service advisor was great, everything done as promised, will continue to be a customer More

by jeffgrn1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 21, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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