AutoNation Chrysler Dodge Jeep Ram North Phoenix - Service Center
Phoenix, AZ
844 Reviews of AutoNation Chrysler Dodge Jeep Ram North Phoenix - Service Center
Under New Leadership New Service Advisors This Service Department is going to Set new Records and The way they are Treating Customer Wonderful Give them a Shot !!! Department is going to Set new Records and The way they are Treating Customer Wonderful Give them a Shot !!! More
The service advisors are why I keep coming back. Maxwell D. assisted with my most recent service appointment and even though their scheduling system was wonky the day I came in he handled everything Maxwell D. assisted with my most recent service appointment and even though their scheduling system was wonky the day I came in he handled everything with no issues and I appreciated being kept in the loop. System issues happen anywhere you go but it's how he handled it that made the experience great. More
Was treated very rudely and disrepectfully in the service department by Nicholas who should not be interacting with customers. His approach is to bully which caused me anxiety about bringing my car to the d department by Nicholas who should not be interacting with customers. His approach is to bully which caused me anxiety about bringing my car to the dealership in the future. I was happy with the service that was completed on my car, just not the interaction with someone who I should have trust when you are having issues with your car. More
Went in for my first oil change and tire rotation. Everyone I encountered, especially Nicholas, was friendly and professional. I waited for the car and it took 30 minutes longer than I was told when i Everyone I encountered, especially Nicholas, was friendly and professional. I waited for the car and it took 30 minutes longer than I was told when i made the appointment, but aside from that I had a very positive experience. More
Took my jeep to get work done. Service was amazing. Kept me in detail what was going on with my vehicle and the repair it needed to take care of the problem. The Service manager K Service was amazing. Kept me in detail what was going on with my vehicle and the repair it needed to take care of the problem. The Service manager Kyle was awesome and great to see a manager that care about its customers. Would recommend to anyone to bring there vehicle in this service department More
I went to get my 2nd oil change that was included with my maintenance plan I paid for when I bought the truck. I literally sat for 3 hours. All they did was changed my oil and rotated my tires and it took t maintenance plan I paid for when I bought the truck. I literally sat for 3 hours. All they did was changed my oil and rotated my tires and it took them 3 hours. After that the guy came up and said I don’t have a warranty or anything and they don’t have record of my first oil change I got a few months prior. Just an over all waste of my time and poor experience. They didn’t prioritize me because I wasn’t spending money that day and it was included in something I already paid for. I can change my truck oil in less then an hour no problem. The only reason I went there was because it’s part of the plan I paid for. Hopefully next time they are more efficient with peoples time. More