AutoNation Chrysler Dodge Jeep Ram North Phoenix - Service Center

3 hour wait for a scheduled oil change, not good, service writer did a good job, didn’t have my oil filter in stock, knew my car was coming in for service and did not prepare, safety check was to be complete writer did a good job, didn’t have my oil filter in stock, knew my car was coming in for service and did not prepare, safety check was to be completed while in for service, metal object found in tire by service writer because I asked if my air was checked in my tires and glanced down and saw a metal object stuck in the tread, luckily the tire was not damaged, but that should have been found by the technician who was working on my car. More

Your service Dept. was amazing. They preformed maintenance on my Jeep in time for my vacation. Your Service Director, Abrian Acedo, made sure my Jeep was ready and kept was amazing. They preformed maintenance on my Jeep in time for my vacation. Your Service Director, Abrian Acedo, made sure my Jeep was ready and kept me in formed as to what needed to be done to make sure I didn't have any problems during my trip. It is because of people like him that, I will continue to buy Jeep and always look to AutoNation for service. Thank You, Dr. John C. Corella More

Slow Service. Waited over 30 minutes for check in even with appointment. Dealership could not service my vehicle as they stated it would take 3 days to conduct a Waited over 30 minutes for check in even with appointment. Dealership could not service my vehicle as they stated it would take 3 days to conduct a diagnostic. Let dealership change oil and went to another dealership to complete the other work my truck needed. I noticed the dealer only had 3 service advisors and it appears to be completely understaffed. I would not recommend this dealereship. More

Had my ram 1500 in a few times with a dangerous issue with my brakes. I was told they couldn't get my brakes to do what I brought it up there for.. when I'm coming up to a red light trying to brake the p with my brakes. I was told they couldn't get my brakes to do what I brought it up there for.. when I'm coming up to a red light trying to brake the pedal goes all the way to the floor. I have to pump the brakes a fey times to get them to work. I'm very concerned about having people ride with me or needing to stop suddenly and the brakes don't work My service advisor is Nicholas Thomas. Nick is great, Always going above and beyond to get all issues resolved. My issue is with the service technicians and the service mgr who I've left several msgs and not one xxxx call back. More

I bought my truck there and have had routine service work as well as warranty work. They are all great. Nice people who explain everything for you. as well as warranty work. They are all great. Nice people who explain everything for you. More

Carl was the kindest best service agent I’ve worked with. He was very upfront and helpful. He was very upfront and helpful. More

I enjoy going to Autonation Chrysler for maintenance done on my car. I trust their service and treat me professionally. on my car. I trust their service and treat me professionally. More

Had a bit of confusion as there was a new service rep who placed the wrong tag on our vehicle, and the service department did not start work until I noted the vehicle was parked for an extended period of tim placed the wrong tag on our vehicle, and the service department did not start work until I noted the vehicle was parked for an extended period of time, and not in the shop, but after clearing that up, they completed the work in a timely manner and did a good job. More

Best dealer service department ever! Fast in and out and everything was done perfectly. I am very pleased and will be returning in the future! Fast in and out and everything was done perfectly. I am very pleased and will be returning in the future! More