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AutoNation Chrysler Dodge Jeep Ram North Phoenix - Service Center

Phoenix, AZ

4.5
844 Reviews

844 Reviews of AutoNation Chrysler Dodge Jeep Ram North Phoenix - Service Center

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May 06, 2022

Carl is always the best. Truly. He will do his best to help. Great service. Takes awhile. But great. More

by tyrin777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl
May 09, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for your kind review; we are happy to pass along your comments to Carl here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Jun 08, 2022 -

tyrin777 responded

I appreciate that. Carl is amazing. Service is amazing. However, parts is terrible. I have been trying to get in touch with them for weeks. I spoke with them once and they basically did not follow through. I bought a part there and need a receipt but they won’t help. I’ve been promised a call back by other departments and never got it. It is actually pretty sad that people would conduct themselves like that. If they cannot pull a receipt they should have just said that.

May 05, 2022

Ahmed was great at helping me get my 2018 Jeep Grand Cherokee taken care of. It took longer than I expected but with short staff, I understood. More

by ashpasho308
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed
May 07, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

May 05, 2022

I feel confident things will be done right when I leave my Jeep at the dealership with Carl. More

by warren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl
May 07, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 05, 2022

Used a promo for a $55 on my Dodge Durango. It was done in in less then an hour and for promised price (no price creep). Very happy with this visit. More

by martin.n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
May 08, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 04, 2022

Two thumbs up for Carl Ross. If i had a third, it would be up also. Great communication. Up front about estimated times and brought it in on time. Always goes to bat for you with More

by trickyrick49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CARL ROSS!!!!!
May 07, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 03, 2022

Carl Ross with Servicing does a great job every single time. He is honest, upfront and does the right thing. More

by Rahul Goyal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Ross
May 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi Rahul, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 03, 2022

As always for the past 105,000 miles: excellent service, timing as promised, and all ecoDiesel issues fixed without charge. Most appreciated! More

by hoelzinger54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl
May 06, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

April 30, 2022

First contact was for warranty service. Initially it was hard to make contact with a live person. Once I connected with Laura things went very well. Good people, prompt and attentive servi More

by Speedcraig
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura, Robert
May 03, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

April 30, 2022

The communication starting with the receptionist that I asked the day before if I could drop off my truck and never got a call back. Called Twice Called the service guy for an update and called the main nu More

by dezracer716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not Sure
May 03, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hello, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 630-2825 to discuss what we can do to help.

April 29, 2022

Until we got Carl in the service department I would never spend any money at your dealership. He has be great. More

by Tlblo4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl.
May 03, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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