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AutoNation Chrysler Dodge Jeep Ram North Phoenix - Service Center

Phoenix, AZ

4.5
844 Reviews

844 Reviews of AutoNation Chrysler Dodge Jeep Ram North Phoenix - Service Center

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April 29, 2022

Easy drop off process. I have worked with a couple advisors here and all have been helpful and communicative. Most recently worked with Rob. I appreciate the active communi More

by kristenvitale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Chandra
May 03, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 27, 2022

Carl Ross is a great customer service rep. always considerate never pushy. I always request him when I take my Pacifica in for service. He deserves a raise or a promotion or both. More

by maahanig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Ross
Apr 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. Thank you, and have a fantastic day!

April 26, 2022

Thank you Carl for the great customer service. You were able to put my mind at ease when I brought my Chrysler Pacifica in for service. Your calm demeanor and your ability to put things in persp More

by Kathy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Ross
Apr 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi Kathy, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review! Take care.

April 25, 2022

It was nice to go and be treated well, Brian helped me get in and out there in a timely manner. I will be going back all the time for anything that needs to worked on for my vehicle. More

by Rudygp24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 27, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

April 22, 2022

Unprofessional behavior. Scammers lied about my warranty and just very unpleasant customer service. I wouldn’t recommend this place to my worst enemy. More

by Lawana728
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
Apr 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2825 to discuss what we can do to help.

April 21, 2022

The service experience was great, Nicholas Thomas, my advisor did a great job, he really care about the customers More

by Gabedark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Thomas
Apr 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

April 21, 2022

Nicholas Thomas, my advisor always takes care of me and my car. The service and repair is always top notch! More

by Helena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Thomas
Apr 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hello Helena, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

April 20, 2022

The service was great! Carl Ross always takes care of me . I wish you guys had more employees like him More

by KoriKorimckinney9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Ross
Apr 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 20, 2022

Izzy is great and the tech who worked on my Jeep has to be a magician to have done the work so quickly. I thought sure that it would cost me at least 3 or 4 times what it did. More

by billroweaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Izzy
Apr 24, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for your kind review; we are happy to pass along your comments to Izzy here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix! Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2022

Nos prestaron un buen servicio cuando llevamos el carro al cambio de aceite q le correspondía muy bien atendidos por sus empleados More

by Maria.Eugenia.restrepo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
En el taller con los del cambio de aceite
Apr 23, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

¡Nos complace saber que tuviste una experiencia tan positiva con nosotros, María! ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

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