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AutoNation Chrysler Dodge Jeep Ram North Phoenix - Service Center

Phoenix, AZ

4.5
844 Reviews

844 Reviews of AutoNation Chrysler Dodge Jeep Ram North Phoenix - Service Center

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April 19, 2022

Poor service all around, unable to read check engine light code, . There service department could not tell me anything leaking fluids from my car, Suggested that I go to Honda dealer Also put More

by Grantrichardd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Byron
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Apr 19, 2022 -

Grantrichardd responded

All my visit have been unsatisfactory, the last visit 3 months ago; almost 4 hours just to change the oil.( paper work with the check in time, etc…. )The tech, mechanic did not reset the check lights. Did not check any fluids, clearly it could been seem that reservoirs were low. Mechanic notes that there’s a leak, somewhere ?.. A quick inspection by qualify mech, power steering reservoir was below nominal level, and see the leak, it was the pump or the hose.

April 18, 2022

It was a pleasant experience. All were professional and got me the best deal performance and . More

by srm4678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Izzy
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Apr 22, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 16, 2022

Izzy Is very good at what she does. She stays in contact with her customers and kept me updated with what was happening with my vehicle. I would recommend this dealership With any conce More

by Firecrzy14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Izzy
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Apr 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you so much for your positive comments about AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 16, 2022

I had a great experience working with Ahmed, he was very helpful and had a great attitude. I am very satisfied with my service and working with Ahmed. More

by Enriquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed
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Apr 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 16, 2022

This dealership would be a shadow of itself without Nicholas my new trusted advisor in place of Maureen More

by growupinphoenix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Apr 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 15, 2022

I purchased my Jeep from this dealership and have used the service center many times. Everyone is very helpful. For this service visit, drop off and pick up were very quick. Carl was knowledgeable and ver More

by ccarollo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl
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Apr 18, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 15, 2022

Nicolas is a good service advisor. He’s calm and polite. Satisfied with my service. More

by Larrybullock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Just Nicolas
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Apr 19, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

April 14, 2022

Nicholas is always great and takes good care of my vehicles. I always ask for him. More

by Seastman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Apr 16, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

April 13, 2022

My service advisor (Carl Ross) is always helpful and seems to care about his customers. More

by cyn_wil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Ross
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Apr 13, 2022 -

cyn_wil responded

I was pleased with my service in your service department. Carl Ross is always professional and helpful.

April 13, 2022

It is always something! They are always short staff and wanting to keep my car over the weekend for something simple like an oil change with no loaner! Everyone is sweethear More

by Yvonnestrozier178
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan
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Apr 16, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. If you'd like, please contact our General Manager at (480) 630-2825. We'd appreciate the chance to make your experience a positive one.

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