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AutoNation Chrysler Dodge Jeep Ram North Richland Hills

Fort Worth, TX

Overview
Reviews
Vehicles
4.1
1,014 Reviews
As one of the largest CDJR dealerships in the Dallas-Fort Worth area, AutoNation Chrysler Dodge Jeep Ram North Richland Hills is your local destination for all new and used CDJR models. Located northeast of downtown Fort Worth, our showroom is off of I-820 and only a few blocks from the the North East Mall. With an expansive inventory of both new and used CDJR vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in North Richland Hills to learn more.
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7740 NE Loop 820

Fort Worth, TX

76180

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Showing 1,014 reviews

July 20, 2023

Great customer service! Knowledge of my vehicle information. Attentive and very professional. Fast and efficient. More

by ray0122pulido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Nunez
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Jul 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 20, 2023

They didn't reset my oil life meter or refill my fluids. Now wondering if they even changed the oil. More

by Bot817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't remember
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Jul 25, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, it's upsetting to hear that your experience was anything but stellar. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 522-4981. we hope to hear from you soon.

July 18, 2023

Transaction was smooth and enjoyable , love the new truck, the sale team was nice, good experience More

by HT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg, Seb
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Jul 26, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

July 17, 2023

Let me leave vehicle for a minor issue and gave me a ride home. I thought issue would be resolved quickly. After about 3 hours the service advisor called and said it wold be 4 days over the weekend waiting t More

by ttengr PE
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
threw card away
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Jul 21, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 522-4981 -- we hope to hear from you soon.

July 14, 2023

Service is prompt, staff is super friendly and they make you feel valued as a customer. More

by Punisher69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
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Jul 17, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 14, 2023

No respect and not good customer service. i asked for car they suggest me to go next building. More

by Ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keylan Mcnell
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Jul 18, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello Ram, thank you for taking the time to leave us feedback. Please call our General Manager at (817) 522-4981 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

July 14, 2023

It’s always a pleasure doing business with Autonation CDJR. They keep you posted every step of the way ,there quality , and workmanship is spectacular ,they truly care about the vehicles they work on.. More

by drgott
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt, James
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Jul 18, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 13, 2023

Truse Williams was my service advisor and he help me get through this process with flying colors. He kept me up to date on parts that were out of stock when they would be in and how soon the work would beg More

by LEONBDVS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Truse Williams
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Jul 17, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 11, 2023

This is the worst experience I’ve ever had and I’m almost 50 and purchased lots of cars. Salesman didn’t tell us the truth about the history of the car. Waited for over 4 hours for the sales process, service More

by gaylejones2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marco
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Jul 15, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (817) 522-4981 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 10, 2023

This the best dealer ship I every been to. They are so kind and they give u the best deals possible. They will not let u leave without something to ride in. I love you all keep up the good wo More

by adrian.gordon1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeleine, king
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Jul 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Jul 13, 2023 -

adrian.gordon1208 responded

U welcome

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