AutoNation Chrysler Dodge Jeep Ram North Richland Hills

Unfortunately negative stars aren't a thing. There service department should be named ignore department. Dropped my vehicle off on Friday May 15, AJ the guy I dealt with in service told me the There service department should be named ignore department. Dropped my vehicle off on Friday May 15, AJ the guy I dealt with in service told me they had 5 days to get diagnostics done and would call me to let me know timeframe for repairs. Beginning on May 20, day 5, I made multiple attempts to call to find out status, but they use an AI based service for phone calls and supposedly I was leaving messages for the Service director, I left 3 messages not 1 phone call returned. Finally on May 21 I spoke to someone on the phone who assured me my vehicle was next up when the technician finished a job he was working on. I have yet to receive a single call from these people. I have no transportation. I spent almost 60k buying a vehicle and a warranty to protect me incase it needed repairs. But so far I've been left with no transportation and no one to contact me or give me even a rough REAL timeframe for the work to be completed. AVOID THIS SERVICE DEPARTMENT AT ALL COSTS. Honestly I dont think I'll ever do business with autonation again if this is how they treat customers. More

Best dealership to shop at with the best prices, very satisfied with my purchase highly recommend! satisfied with my purchase highly recommend! More

It was a pleasure dealing with people that were friendly, courteous and knowledgeable, The sales manager Seth and Salesman Brendan were instrumental in my decision to purchase a vehicle from your dealership. courteous and knowledgeable, The sales manager Seth and Salesman Brendan were instrumental in my decision to purchase a vehicle from your dealership. More

Great Service, fast process, had the truck and paperwork ready for in and out process. The truck had all the options I wanted. See Seth, Eli, Gonzo, Aiman, and Creech. Very respectful and knowledgeable. Go ready for in and out process. The truck had all the options I wanted. See Seth, Eli, Gonzo, Aiman, and Creech. Very respectful and knowledgeable. Go see AutoNation CDJR North Richland Hills. More

Great service and selection of Jeep Wranglers and I am sure of Dodge as well Chryslers sure of Dodge as well Chryslers More

Had a great day at dealer Juan helped me out and had me out in less than 2 hrs out in less than 2 hrs More

We had a great experience with the sales team and the dealership. Highly recommend it. This is our 3rd car that we have purchased from them. dealership. Highly recommend it. This is our 3rd car that we have purchased from them. More

I had the absolute best experience with Juan. He wasn't pushy, he was personable and knowledgeable. You are lucky to have Juan and his manager. He wasn't pushy, he was personable and knowledgeable. You are lucky to have Juan and his manager. More

Very friendly and concerned about meeting my needs. They did not try to up sell. They did not try to up sell. More

Everyone was friendly and knowledgeable. Answered all our questions and kept us informed throughout the process Answered all our questions and kept us informed throughout the process More