AutoNation Chrysler Dodge Jeep Ram North Richland Hills

Took my challenger in for an oil change. I Had a 10:45 appointment and they came out at 12:15 and told me it would be another 1 1/2 hours. My husband called and talked to someone and they mi I Had a 10:45 appointment and they came out at 12:15 and told me it would be another 1 1/2 hours. My husband called and talked to someone and they miraculously got it right in. It was going to take 4 hours for an oil change with an appointment? Used to take 30 minutes at the same dealership 10 years ago. Got it home and the next day it was leaking oil so I had to wait to take it on Monday to get it fixed. They screwed up the oil filter somehow and that's where the leak was. Professionals? We bought a package for 10 oil changes and 2 out of first 7 have had leaks with the filter. I'm kind of afraid to take it back up there for the last 3. They have left a lug nut loose on 1 of the trips on a tire rotation. I would NEVER buy any extended service from them again. More

Matt Thompson was our service advisor and he was very thoughtful and listened to all our concerns. We waited on the vehicle which included our normal service, in addition to replacing two tires which h thoughtful and listened to all our concerns. We waited on the vehicle which included our normal service, in addition to replacing two tires which had nails. We were out in about 3 hours which was great since the tires were added after our appointment was made. I've been to this dealership for service previously and I don't feel I had the fabulous service that Matt provided. We will definitely schedule our future appointments with him. Kudos Matt! More

AutoNation Chrysler Dodge Jeep Ram North Richland Hills has always been a great place to get my 2011 Dodge Mopar edition Charger serviced. I keep coming back because they always provide outstand customer s has always been a great place to get my 2011 Dodge Mopar edition Charger serviced. I keep coming back because they always provide outstand customer service and have never failed to correctly diagnose and repair my car. More

We had car towed in due to a battery issue (that we thought was a bigger problem). Car sat there for 4 days without ever being looked at, despite the fact that we set an appointment. When I asked the thought was a bigger problem). Car sat there for 4 days without ever being looked at, despite the fact that we set an appointment. When I asked the service advisor why they even had appointments, she said she didn’t know what the appointments were for and it would he 3 more days before they could look at it. I ultimately ended up fixing the car myself right there in the dealership parking lot. . More

Quick and easy as far as buying a car. Everyone at the dealership was very helpful. Everyone at the dealership was very helpful. More

Awesome customer service and really clean the installation. Friendly staff. Good selection of vehicles. Everything really presentable and clean installation. Friendly staff. Good selection of vehicles. Everything really presentable and clean More

I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Alberto and Casey was very thorough and knowledgeable. They was able to find me a vehicle that suited my ne The process was stress free and pleasant. Alberto and Casey was very thorough and knowledgeable. They was able to find me a vehicle that suited my needs at a great price. I was very impressed with they're teamwork and southern hospitality within the process. I understand that I maybe a total stranger, yet trust me when I say," Give Alberto and Casey at Auto Nation a chance. They really did get me a great deal on my vehicle. More

They did a great job on getting me in when I set an appointment at a different dealership. They were very accommodating. Also like the video of the tech walking me through what he was doing on my vehic appointment at a different dealership. They were very accommodating. Also like the video of the tech walking me through what he was doing on my vehicle. Will definitely be back. More