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AutoNation Chrysler Dodge Jeep Ram North Richland Hills
Fort Worth, TX
1,006 Reviews
As one of the largest CDJR dealerships in the Dallas-Fort Worth area, AutoNation Chrysler Dodge Jeep Ram North Richland Hills is your local destination for all new and used CDJR models. Located northeast of downtown Fort Worth, our showroom is off of I-820 and only a few blocks from the the North East Mall. With an expansive inventory of both new and used CDJR vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in North Richland Hills to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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August 12, 2022
I have taken my 2019 Jeep Cherokee to this dealership for repairs several times. They are a very busy service department. The service advisors are usually friendly, & communication has been sufficient in the repairs several times. They are a very busy service department. The service advisors are usually friendly, & communication has been sufficient in the past. I don't like having to leave my car to wait for its turn to get repaired when they may not be able to look at it for over a week before diagnosing & ordering parts, but that's usually the case. My car was in the shop this time for 25 days for a bad a/c compressor. I understand parts delays, but I'm frustrated with an extreme lack of customer service. I had to ask someone to drive me to the dealership so I could inquire about the status of my repair after trying to call multiple times throughout the day & leaving messages with no response. I received a text the next morning stating my car would "hopefully" be ready that day, but I tried calling & texting all afternoon with no response. We again drove up to the dealership at the end of the day & discovered the repair was complete. My a/c is blowing cold now, but I will go to a different dealer for repair next time. More
by meyersteph1
Employees Worked With
Initial Advisor Terminated Employment During Service, Dominique Took Over at Some Point, Left Message for Service Manager, but never actually spoke with him
August 11, 2022
I took my 2017 Ram 2500 in for service and Anthony Johnson was very friendly, helpful and great to work with. I will continue to bring in my vehicle in for service at this location. Johnson was very friendly, helpful and great to work with. I will continue to bring in my vehicle in for service at this location. More
by Nate
Employees Worked With
Anthony Johnson
August 10, 2022
AutoNation got my truck in for service quickly. They did a great thorough inspection and service. And they gave me a ride home and back to the dealership! They did a great thorough inspection and service. And they gave me a ride home and back to the dealership! More
by shaverhauling
Employees Worked With
Graig Stamps
