
AutoNation Chrysler Dodge Jeep Ram North Richland Hills
Fort Worth, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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A special thanks to our service advisor Anthony, who helped get the headlight bulb replaced on our Ram, so we could continue our X County trek. Todd Tuel helped get the headlight bulb replaced on our Ram, so we could continue our X County trek. Todd Tuel More
Talk about easy. No games, no pressure. Just good old fashion professionalism. They worked hard and earned my business and I appreciate that, especially in this cl No games, no pressure. Just good old fashion professionalism. They worked hard and earned my business and I appreciate that, especially in this climate where many dealers act entitled. Kevin St. Louis is my rep and was impressive. I live over an hour away and would do business with this dealer every time, without question. More
I was driving by and decided to stop and look at some new pick up trucks ended up getting approved for a new truck everyone there was really nice and handled it very well in helping me get a new truck I real pick up trucks ended up getting approved for a new truck everyone there was really nice and handled it very well in helping me get a new truck I really do like my new dodge ram 1500 lonestar truck More
Luis was great. He kept us informed and ensured to call us every time a Wrangler came was delivered. He ensured we selected and received the vehicle we wanted. He kept us informed and ensured to call us every time a Wrangler came was delivered. He ensured we selected and received the vehicle we wanted. More
Beside being conveniently close to my home, Tony, my salesman was very receptive and courteous to what I was needing and looking for and consider the Dealership very professional in their taking care of salesman was very receptive and courteous to what I was needing and looking for and consider the Dealership very professional in their taking care of my needs. More
I was working with a sales rep via phone, since the drive was going to be long for us. He said the vehicle we were buying was 47,XXX, and interest rates were lower than the bank we had already selected. One was going to be long for us. He said the vehicle we were buying was 47,XXX, and interest rates were lower than the bank we had already selected. One there the vehicle had a ton of extra fees on it from the dealership. Making the actual price closer to 60,xxx. The interest rates were sky high compared to our credit union. Then if we used our credit Union the price of the vehicle went even higher. On top of that, they kept my husband there all day knowing we had plans with our family, and said it would take an hour or two. Let’s see then they lost the second set of keys that I am still waiting on. I found it extremely disrespectful how they lured us to the dealership under false pretenses. More
Ill start off with I dropped my truck off at Auto Nation NRH and had a great first impression but after that it went to xxxx Big time. I could not get a call back from anyone or get anyone on the phone I w NRH and had a great first impression but after that it went to xxxx Big time. I could not get a call back from anyone or get anyone on the phone I would have to go up and get a update and this dragged on for 2 months and promises that where not kept . Got my truck back and it was worse then when i dropped it off the first time and that doesn't count the damage they did to the truck because they don't take care of your car when there, door scrapes, cut in leather steering wheel, scrapes on the wheel . My wife and I had to Drive up there and demand to talk to the GM and so you know we never got to talk to him. A Sales manager get the service manager to talk to us and after that we now had a plan to get the truck fixed I had to bring it back up again and meet with the lead mechanic and take him for a ride to see what was going on, in 30 sec he agreed that it was not fixed the ask me to bring back the next few days. Once I took it back up they got me set up with Craig and he was great called me that day with a fix and called me the next day and had my truck fixed it was great then thank you Sir for you help. It is sad that it took so much crap to get the right people involved now with that said I still have a damage wheel that did not get fixed and door scrapes and that xxxx cut on my steering wheel. So you understand this is not a rant I will give them a chance to fix everything and give them another chance but after doing and still doing business with another dealership for 20 years they have a long road ahead to get my full trust back. I will leave you with this if you would like to talk about this you can reach out to me as I have said to the Corp office as well and never got a reply so I don't expect one here either that is just how the world is not and that sucks. More