AutoNation Chrysler Dodge Jeep Ram North Richland Hills

I have been with you guys for at least 5 - 7 years however it seems like forever Jonathan was my first service advisor (however he got promoted and now he’s all over the place with that same helpful a however it seems like forever Jonathan was my first service advisor (however he got promoted and now he’s all over the place with that same helpful attitude still never to busy to fill in “amazing “)which set the bar however no one is greater than the team because in my opinion team work truly makes the dream work and with that being said you have an all star lineup such as Anthony Dominique, Isaac, Matthew...just to name a few and then there’s the service guys( not forgetting the ones that we lost during and after the pandemic.) Then there's Kevin David John George (Wow) and the list continues to grow and this of course is a reflection of management I can't name everyone however I have watched and observed and these guys are ever so professional yet they always give you that sense of homeliness not to exclude that feeling of family and the service that they render/deliver is A+ quality fast and always courteous I can't say enough about what they do there but I can say try them for yourself and experience the true AutoNation difference...!!!! More

Everyone was pleasant and very helpful. We saw swag hang on the wall and asked if we could get one and by surprise I had not just one but two shirts delivered to my door two days later. Dan We saw swag hang on the wall and asked if we could get one and by surprise I had not just one but two shirts delivered to my door two days later. Daniel allowed us to carefully review the documents we signed without rushing through it. More

Absolute crooks. Tried to charge me $8,000 for routine maintenance and a brake job on a 2 year old truck. Stay away and don’t buy to service anything from or with the Tried to charge me $8,000 for routine maintenance and a brake job on a 2 year old truck. Stay away and don’t buy to service anything from or with them. More

Service was great saleman worked hard to met my budget financing was great as well financing was great as well More

Very professional. My salesman Eli was fantastic. Was not pushy, but paid attention to all the details. Great experience. My salesman Eli was fantastic. Was not pushy, but paid attention to all the details. Great experience. More

Toni is a great sales guy and I appreciate the kindness and professionalism. Highly recommended and professionalism. Highly recommended More

Autonation North Hills offered a great vehicle selection served by a great staff (my salesman Anthony, my finance professional Anthony, my sales manager Mia), resulting in a GREAT buying experience both dur served by a great staff (my salesman Anthony, my finance professional Anthony, my sales manager Mia), resulting in a GREAT buying experience both during the process and after the purchase! More

It was one of the easiest and friendliest dealer and financing we have ever experienced financing we have ever experienced More

After being turned down for a new pickup at a different dealership I tried auto nation. Told them I was only interested in a new pickup truck. They had a few a little out of my budget. But they found a way dealership I tried auto nation. Told them I was only interested in a new pickup truck. They had a few a little out of my budget. But they found a way to get me inside that truck. We had a few snags along the way during the process but with a little patience we all ended the day with great business. Friendly atmosphere. Highly recommended. More

Very bad experience live in Rockwall tx so it too little over an hour to get there didn’t do what they said they would do over the phone call with Alberto Sotomayor Gonzalez he lied about what he could do t over an hour to get there didn’t do what they said they would do over the phone call with Alberto Sotomayor Gonzalez he lied about what he could do to help me an my wife out 3hrs with Hanna she did what she tried to do but Alberto Reinsured that it wouldn’t be a waste. I would not leave with my own car. I would actually get into another car and help us out. Hannah went over and above to try to talk to the new car area to her friends over there when we got there. My wife is already wanting Out because it was the most worst experience she’s ever had when I told them that they have an hour to try to figure something out because my daughter was hungry. Been there since 3:30 in the afternoon get over there to the new car side they said there’s a lot of incentives they can help with the upside down. We already told him where our payments could be on the used car side and the lady that I had at the side acted like I told him he had an hour to try to figure it out what they could do act like she didn’t care after I said that it was a wasted six hours when it highly recommend this dealership only if you want a bad experience screwed around and left very unhappy and lied to and also they try to put me in a jeep gladiator when I was looking over at the used I wanted to look at the chief wranglers cause I was told over the phone that I would be leaving with the car if I come over there then they want to put a bunch of money down lowballed me on the used car side new car side wanted to give me 25,000 used car side only said they could give me 12,000 is that it’s the same dealership when they gave the numbers for the gladiator on the new car side, it was gonna be almost $50,000 with almost $900 a month payment. How’s that help? They could’ve done more to help us out because as long as we’ve been there waiting to see if they could do anything for us and try to make us a customer like they said they wanted us to be. They said they needed to sell cars. They had a quota they needed to meet before the end of the year. Only once they were the only ones they were helping out and doing the most for is the ones that look like they had a lot of money fancy cars they were bringing in and didn’t want to help out the working class people so if you look flashy with a lot of jewelry or anything on, they helped you out more than they would anybody else very very very bad experience and left very unhappy and ticked off that they get it done more than what they did, and a lowball, the crap out of my wives SUV, and wouldn’t even help her after I denied what they were trying to make me do on a jeep gladiator in the new side was told by me that I had no credit probably no money to put down but they still said they would work with us. I have 708 credit on Equifax. They asked me if I wanted to cosign to try to get the deal to go through after all that they asked if we had someone to cosign we said no , after that, we were pushed off on the back burner like we didn’t matter to any of them at all anymore acting like we were homeless people with no money and not very good service time. I need to put two to $4000 down on the gladiator and I told her I said I couldn’t do anything like that payment. They wouldn’t even help to lower it down at all to where I need to be to make us customers that want to come back and make more car sales with them all said and done from 330. We didn’t get out there until about 745 very unhappy. Only one that replied back and said sorry we couldn’t do anything at all was Hannah and she was telling us that have a good happy New Year’s. Sorry again that we couldn’t do nothing for you. They lowball my car cheaper than Carvana vroom Cowboy Toyota and Carmax so if you wanna go to dealership and get a used car and try to get a good value for your trade-in, they will lowball your cars Value lower than everybody else, so I highly recommend not using this dealership for any purchase More