AutoNation Chrysler Dodge Jeep Ram North Richland Hills

My experience with this dealer was seamless, easy and smooth. They were quick to answer any of my questions and the transaction was pretty fast too. I love my new vehicle and would return when it’s time! smooth. They were quick to answer any of my questions and the transaction was pretty fast too. I love my new vehicle and would return when it’s time! More

We have had a horrendous experience with this dealership. Isaiah was our sales rep and he was great to deal with, but since then all of the service I’ve received has been abysmal. We bought a brand new SUV a Isaiah was our sales rep and he was great to deal with, but since then all of the service I’ve received has been abysmal. We bought a brand new SUV and it immediately started having issues with the infotainment system glitching, crashing and not recognizing our user profiles. The keys didn’t work and all of these sensors kept going off- nightmare. When we called to get the one month old car in to be serviced, we got the runaround and were told they don’t offer loaners which is absolutely insane to me. We have one car so we can’t be without a car that long. We arranged to have the car picked up since we wouldn’t have any way to get home and then the scheduled pickup time came and went. After four calls, we still couldn’t get anywhere so my husband had to drive to the dealership to speak to the manager and finally get him to agree to a loaner. When my husband went back a few days later, the manager had no idea that they’d spoken just a few days later- absurd. The car was finally returned over a week later and it was unwashed and smelled strange. Our other car is a Lexus and the service experience could not be more opposite. We’ve had keeps before and never experienced such abysmal service. Incredibly frustrated and disappointed. More

Oh my goodness! Everything was wonderful! Bailey Avanzo met us at our new red Jeep and was truly wonderful helping us with everything. In no time at all we were dr Everything was wonderful! Bailey Avanzo met us at our new red Jeep and was truly wonderful helping us with everything. In no time at all we were driving out in that new Jeep named Max!!! Thanks everyone!!! More

My truck was in and out much quicker than I had anticipated. Craig, the Service Writer, took a personal interest in my truck and made sure everything was completed to my satisfaction. I am very p anticipated. Craig, the Service Writer, took a personal interest in my truck and made sure everything was completed to my satisfaction. I am very pleased with the quality of service I received. More

Very prompt and courteous. I even went home with a clean car. Will be a return customer I even went home with a clean car. Will be a return customer More

Great service, excellent facility. I love how attentive they were and how conscious they were of my time. They had our test vehicle ready for us when we got there, so we were able to p I love how attentive they were and how conscious they were of my time. They had our test vehicle ready for us when we got there, so we were able to park our car and hop in the new ride. Bailey was amazing! More

Great dealership and reasonably prices their vehicles. Marcus made sure we got everything done fast and hassle free. He was one xxxx of a salesman he kept it real and was as direct as possible. Him and fi Marcus made sure we got everything done fast and hassle free. He was one xxxx of a salesman he kept it real and was as direct as possible. Him and finance guy Jishai helped me stay as close as possible to the numbers I had in mind. I would definitely recommend this dealership to anyone in the market for a vehicle. More

Craig was awesome as usual. Always goes above and beyond, keep up the good work. Always goes above and beyond, keep up the good work. More

It took too long for minor repairs to be done then there where asthetic parts missing from my jeep as well as the repairs were not done properly where asthetic parts missing from my jeep as well as the repairs were not done properly More

Bailey made buying my two new vehicles painless and I felt like she was always available to talk to when I ran into issues with my first purchase. When I am ready to purchase my next car I will be going felt like she was always available to talk to when I ran into issues with my first purchase. When I am ready to purchase my next car I will be going through her exclusively. I purchased a 2022 Ram 1500 brand new, it did end up having some significant issues but this of course had nothing to do with the dealership. More