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AutoNation Chrysler Dodge Jeep Ram North Richland Hills

Fort Worth, TX

4.1
1,014 Reviews
As one of the largest CDJR dealerships in the Dallas-Fort Worth area, AutoNation Chrysler Dodge Jeep Ram North Richland Hills is your local destination for all new and used CDJR models. Located northeast of downtown Fort Worth, our showroom is off of I-820 and only a few blocks from the the North East Mall. With an expansive inventory of both new and used CDJR vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in North Richland Hills to learn more.
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7740 NE Loop 820

Fort Worth, TX

76180

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Showing 1,014 reviews

January 27, 2022

Rep Casey was great no hassle. I appreciated he opion and recommendation. I will recommend him to others. More

by heatherhage
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
Jan 31, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM North Richland Hills. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 27, 2022

The only problem that was unsatisfactory was not just having a 3 hour and wait period but when my vehicle was ready, I had to wait another 30 minutes unable to leave due to a meeting all the service reps More

by firer35
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remember name but he was very good
Feb 01, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (817) 522-4981 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Feb 01, 2022 -

firer35 responded

No issue to resolve. You asked me about my experience and I told you. My service rep was very good.

January 26, 2022

Walked into the service department to get a spare key made for our jeep. We were in and out in a hour. Communication and professionalism was great. Will be back More

by krhearst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Razor
Jan 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you so much for your positive comments about AutoNation Chrysler Dodge Jeep RAM North Richland Hills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2022

Lisa was very quick, efficient and very communicative. She guaranteed me that my car would be ready by 4:30 and had it done before. More

by Leos212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Alvarado
Jan 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM North Richland Hills! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 25, 2022

Great service, everyone is always helpful and friendly. They always go over and beyond to make sure you're 100% satisfied More

by shelly.martin43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Jan 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 25, 2022

Service department was busy, but they did what they said they were going to do in the timeframe they said. More

by Amberpuente423
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Jan 29, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 24, 2022

Craig is an awesome service advisor - the service was quick and he communicated and explained everything great! Best experience at a service department by far! Will definitely be back because of Craig! More

by coltoncromer05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Stamps
Jan 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello, thank you for taking the time to share your feedback with us. We are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

January 24, 2022

I took my new truck there for an oil change & service, merely for the convenience of its location. However, I was impressed by the speed and thoroughness of the services I received. Craig was the Servic More

by USMCpop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Stamps
Jan 26, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello, thank you for taking the time to share your feedback with us. We are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk! Have a great day!

January 21, 2022

I was greeted by a friendly young man , he checked me in and then took me to the waiting room. A little later he came in with some recommendations for my truck. Then we checked out.Awesome experience. Great More

by gymgirlt@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Garcia
Jan 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM North Richland Hills. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2022

Walk in appointment for first oil change on new vehicle. Said would be in and out relatively quick over phone. 4 hours later was completed. Brought up a few minor issues and none where addressed. More

by David
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Department
Jan 25, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi David, we're disappointed to hear of the negative experience you had at our location. Please contact us at (817) 522-4981 when you have an opportunity, and we will be more than happy to try and turn your experience around.

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